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I do this, too, especially if I’m out for longer than a day or two. I like giving myself a bit of breathing room to dig out of the inbox.
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That is kind of glorious. And it does make sense when the person you’re emailing is gone for months. I did something similar my last mat leave except I didn’t explicitly state it, and lo and behold, people figured out that I wasn’t going to catch their email from a month or so earlier unless they brought it up again.
Usually, you have the option ready, and all you have to do is go to your email settings. Once you are there, you will see something like Automatic Replies, or even Out of office AutoReply, as it is with Gmail:
If you need immediate assistance during my absence, please contact (Contact Person with email and phone). Upon my return, I will reply to your emails in a timely manner.
The autoresponder messages give information like how long the person you are reaching is unavailable and who else is the person in the absence and from when will the person be back available. Make sure the message is not too lengthy and is set up easily and conveniently understood by the email users. Try to manage your absence in such a way that the client doesn’t get affected and uninformed.
There was a lot of pushback on this, discussion about how big a risk was that really anyway, people saying that John could word his out of office in such a way that people didn’t have to know he was actually away, and if something really was an emergency people would like to know that they have the opportunity to “direct queries to Sam or Dean” so they could be actioned, or make the judgement call that something could wait for John to return.
If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
I work in a role where someone else has to cover when I’m out, so most things do get taken care of. I have never been in a position where I could delete all emails without ruffling some serious feathers, so while I appreciate the motivation, it’s a completely foreign option to me.
Every November without fail, when I take a week off for deer season, I start my OOO with “GONE HUNTIN’!”
Naturally, you want to help your clients and other business associates to contact you in the best and easiest way possible. For that to happen, you should provide out of office messages when you are not available.
If you have a main email that customers use, set the email out of office message to reflect when you will return and if it is an emergency who they can reach.
Hi, Happy holidays! I am currently out of the office, with no email access. I’ll be returning on [date] and will get back to you as soon as I can. Happy holidays!
You’ve reached Michael Abioye’s inbox. This is a general notice informing you of Michael Abioye’s absence until January 2nd, 20XX. He is currently partaking in the traditions of a certain holiday, which may or may not be denominational or non-denominational. Example Company is in no way endorsing or not endorsing said holiday, nor encouraging or discouraging employees of all demographics to engage in celebratory activities. Thank you for your consideration during this festive or not-festive time.
It’s important to get the tone and content right because it can make or break your reputation as a company.
I’m here to talk to you about someone you know. Catalina Wong is out of office until September 27. She wanted me to let you know that she’ll get back to you after her return.
Inform your landlord that you will be closing down for the holiday – exact dates and timeAdvise your staff not to disclose to everyone your office is empty for the holidaysCancel or reschedule any possible deliveries or services (i.e. newspapers, postcards, packages, suppliers)Advise any business-related deliveries or clients about the close down datesAdvise the office cleaner of closure dates. Organise a thorough clean when office is emptySet your answer machine message with emergency contact messageSet an “out of office” auto-reply emailOrder supplies needed in January and ensure delivery isn’t during the closure period