A. Nearly all offices will be closed on Main Campus during winter break; therefore, each department should ensure their telephone messages and out-of-office email replies reflect that their office is closed but resuming normal business hours after New Year's Day. They may also want to note their winter break closure on their webpage.
If your message is urgent, fear not — we’ll get it addressed. Try doing one of two things: Send me an email at [email protected]. Just kidding. That’s not a real email address. Reach out to my manager at [email protected] in my absence.
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6.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están operativas durante los períodos de vacaciones. El horario de oficina se puede encontrar en nuestra página web www.johndoe.de. Le damos las gracias por su confianza y le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.
Thank you for getting in touch! I’ll be out-of-office from [date] to [date] and will not be checking email during that time.
I get really annoyed at people that don’t have put up OOO messages and I am left wondering if they are out or just ignoring me. I collaborated with a woman who was out frequently but never put an OOO. She also got very prickly if she felt you were going around her. So anytime we didn’t get a response from her, we had to go through this guessing game of “do we wait, do we talk to someone else, how important is our request.” I was glad when she moved on.
A clear, thoughtful out of office message saves the caller from troubles and inconvenience caused by your unavailability as they know what they should do next. Such a system avoids the negative impact that could come from the inability to respond to calls and messages. Your clients would likely try and contact you again and again, getting frustrated and losing trust in your business.
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I take advantage of the ability to send different OOO messages to internal or external addresses. Internal addresses get a couple of people to contact if it’s urgent, usually my direct report and my backup person, since between them they can cover pretty much everything I do, or at least they’ll know who can. External addresses get a more general notice: “I am temporarily out of the office. If your message is regarding the Llama Care project and requires a prompt response from our Llama Grooming Team, please make sure that [email protected] is one of the recipients of your message.” Probably not the most elegant phrasing, but we have a distribution list for this very reason. Even requests that they know only I handle are supposed to go to the LG list.
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I am out of the office July 15–25. In the event of an emergency, please contact Yuko Kawakami at [email protected].
Website: https://www.snaprecordings.com/blog/preparing-your-business-messaging-for-covid-19-impact
Hello, Happy holidays! Thank you for your email; we are currently closed for the Easter holidays. It won’t be possible to respond to our email as I have limited access to the internet. But once I am back I will respond as quickly as usual. Kind Regards,
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1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Our office hours can be found on our website at www.joendoe.de - Thank you for your confidence. We wish you and your loved ones happy holidays and a happy new year.
This makes a lot of sense to me, since surely in the 3-4 months people tend take as leave in the US, your issue would have been resolved. Also for parental leave, most people delegate ongoing projects to some specific person, so anything that’s still going to be going on months from now when you return is getting handled by someone else.
Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!