Every employee email is an opportunity to tell your customers and clients of your Christmas opening hours. Letting your customers know when you’re open is especially important if you have international customers whose offices will be open over the festive period. Also, make sure you remember to turn on an auto-response when your office is
Anticipating some downtime on your site due to maintenance? Get ahead of any frustrated “is your site down” messages with an auto-text. Thanks for reaching out! Please note that we currently have some site delays due to the ongoing upgrade of our network. Delays should cease at 8 am tomorrow.
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Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [Contact Name] at [contact email].
1.) Herzlich willkommen bei Mustermann GmbH. Unsere Telefon-Hotline ist über die Festtage nicht besetzt. Genaue Öffnungszeiten erfahren sie auf unser Website unter www.mustermann.de - Wir bedanken uns für Ihr Vertrauen und wünschen Ihnen und Ihren Lieben erholsame Feiertage und ein gutes neues Jahr.
Thank you for your email. I will be out of the office from mm/dd to mm/dd and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on mm/dd. Why is out of office message important?
Here are some suggestions for what you should always include in your auto-reply emails when you are out of the office:
One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.
From March 30th 2018 until April 02nd 2018 our office will be closed due to the holidays. From April 03rd 2018 we are back as usual for you and answer your requests as soon as possible.
I had a coworker once who hated it when she got somebody’s out of office message. I asked her why it got her so bent out of shape. “Because then I have to wait until they get back to send the message again!”
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
10. Basic Out of the Office Autoresponder Example. [Greeting] Thanks for your email. I will be out of the office on vacation until (Date). If you need more immediate assistance, then you can reach out to
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
Please be advised that I am out of the office until 26.06. Meanwhile, if you need any support on an urgent matter, do not hesitate to contact (COLLEAGUE NAME), e-mail: [email protected]
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