Not only did Kopelman manage to turn his out-of-office message into an epic poem of sorts, but also, he actually went through the trouble of creating a delightfully snarky, vacation-specific email address for his recipients.
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If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
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I think that’s part of the problem! Tone in text is hard – and while sure you could read it is as fairly benign and jovial, if not a little obnoxious, you could also read it the way it was read in the video.
Examples of a generic thank you message for a wide range of situations: Thank you so much for your thoughtful Christmas gift. I really appreciated it! Hope you have a great new year! Thank you for thinking of me. That was so kind of you. Thank you for the Christmas gift. You helped make my holidays special. Thank you so much for the Christmas gift.
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So from [date] to [date], I am going to be laid out in the sun catching a tan and reading a book.
Our store will be closed until the end of the week for [Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date].
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I meant email. The phone calls were similar, but a whole other problem. Your overdue notice? Did you discuss it with Head of Circulation (who knew the background)? No? Let me transfer you.
“I’m offline and have sporadic access to email until X date. For urgent matters contact Colleagues A and B. For true work related emergencies you can call me at Cell Number”
LOL if I got the math/physics one I’d do the small amount of work to just to call them.
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I love this and want to start using it. I am assuming it’s pronounced “hood-a-lay” and that said hodilay has already begun when the OOO message was written!
Please note: Shipment cutoff times on December 22nd will be at 2pm MST. Regular shipment schedules will continue on Tuesday, December 27th.
A. Yes; however, Rocket Wireless will have very limited hours during winter break, with no in-person hours. Please call Rocket Wireless at 419.530.4807 or send an email; responses will be made only during half of the day (or two) after Christmas Day.
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Yeah, I do think some are pretty funny (eg tan lines) and some are not so terrible, but I honestly think she took them incredibly seriously and wasn’t trying to make her colleagues laugh as much as just ….. put out an air of “look how personable and authentic I am”. She also lamented that other people’s OOOs were “rigid” and why couldn’t people have fun?! Which again, sounds not so bad but was someone who would regularly ask prying inappropriate personal questions, so it came across less like “let’s loosen up” and more like “why won’t people tell me the specifics of why they’re off today, because I deserve to know”.
Automated text messages can not only serve as response placeholders until you’re back in the office, but they can also be: A first line of contact for customer service inquiries A lead generation toolA promotional channel for your contentAnd so much more!
Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
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Thanks for your email. I am on leave on 4th January 2021. I will revert to you once I’m back to work on 5th January 2021.
I include my boss because I have different backups for five or six different parts of my job, and my boss is more likely to know the nuances of which one is the appropriate contact than the person sending the email, so it’s more likely to get to the right person if she redirects than if the emailer tries to guess which one of the six contacts I listed is the one who can solve their problem. (My specialty is the “other things as requested” section of my job description; I’m sort of a jack of all trades around here. :) )
It doesn’t work when a group text is sent, is their a workaround for that situation?
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HomeWorldUSCompaniesTechMarketsClimateOpinionWork & CareersLife & ArtsHow to Spend It Become an FT subscriber to read: Covid has upended the out-of-office email. Hooray! Let our global subject matter experts broaden your perspective with timely insights and opinions you can’t find anywhere else. Select Purchase a Trial subscription for $1 for 4 weeks You will be billed $68 per month after the trial ends For 4 weeks receive unlimited Premium digital access to the FT's trusted, award-winning business news Select Purchase a Digital subscription for $7.16 per week You will be billed $40 per month after the trial ends MyFT – track the topics most important to you FT Weekend – full access to the weekend content Mobile & Tablet Apps – download to read on the go Gift Article – share up to 10 articles a month with family, friends and colleagues Select Purchase a Print subscription for $5.75 per week You will be billed $50 per month after the trial ends Delivery to your home or office Monday to Saturday FT Weekend paper – a stimulating blend of news and lifestyle features ePaper access – the digital replica of the printed newspaper Get Started Purchase a Team or Enterprise subscription for per week You will be billed per month after the trial ends Premium Digital access, plus: Convenient access for groups of users Integration with third party platforms and CRM systems Usage based pricing and volume discounts for multiple users Subscription management tools and usage reporting SAML-based single sign-on (SSO) Dedicated account and customer success teams Premium Digital Premium Digital + Print Premium Digital + Weekend Print Weekend Print
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Thank you for getting in touch! I’ll be out-of-office from [date] to [date] and will not be checking email during that time.
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I am out of the office July 15–25. In the event of an emergency, please contact Yuko Kawakami at [email protected].
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Please note that all our branches will be closed from [date] to [date]. We will reopen on [date]. We wish you all the best holiday!
In response to employee feedback, a University of Toledo winter break schedule became effective in December 2017 to provide eligible UToledo employees extra days off to rest when most departments are operationally slow - from Dec. 25, Christmas Day, through Jan. 1, New Year’s Day. Winter Break Policy
The only thing that isn’t boilerplate in mine is the inclusion of “But what if I have a word emergency?” before the who to contact stuff. I removed it at one point and people asked me to put it back in because it made them smile. And yep, we’re writers so the only emergencies we deal with are ones related to words.
Daimler's move follows Volkswagen's decision to turn email off after office hours and new guidelines in France ordering workers in some sectors to ignore work emails when they go home.
OMG. When I was in college, my mom got me a summer job at her office. All I did was send faxes, get faxes back, and put dates in a spreadsheet.
Our factory and office will be closed from [date] for Celebrating [holiday name]. I hope this holiday will more enjoyable and give you more time to be with your family. All your inquiry will be attended to once we resume normal operation on [date]
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If it’s not that infinite loop of autoreply hell, you get the “I will not be reading or responding to any email sent during this time. Please resend your request after August 1st.” dismissal.
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Me too. I don’t say why I’m going to be out when I take time off either, unless it’s a vacation I’m really excited about and just talk about naturally.
I cancelled it at the end of the trial period and they asked me why so they could improve their services. I surprised myself by bursting out, “messages, messages, messages! I cannot take it anymore!
In this post, I’ll share what makes a good voicemail greeting — and the best voicemail greeting scripts you can use.
Thank you for your email. I am out of the office on annual leave/in meetings with very limited access to email until [Date]. If your query is urgent please contact [Team Shared Mailbox], otherwise I will respond on my return.
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Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.
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Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
By Angela Beale|2018-07-20T02:52:37+00:00December 5th, 2017|Categories: Blog|Tags: Holiday Tips, Office Safety|0 Comments Angie worked as a Certified Practising Accountant in England and Australia before moving into the Marketing and IT industries ( IBM, J D Edwards and Data #3) working alongside many of the top 100 companies in Australia.Angie applies her 26 years experience in Systems Development ( ERP systems) and Online Marketing to mentor small/mid businesses owners on attracting clients and growing their business through SMART marketing. Focussing on strategy, automation and systemisation. ALERT: Latest Google Chrome Update To Strictly Implement Site Security on July 2018 Hootsuite Now Lets Users Schedule Instagram Posts How Facebook Zero News Feed Update Affects Business Marketing
Not me, but a friend of mine once received an OOO that simply said “I am having an out-of-office experience.”
And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.
When was today? Did you leave the sign up or is it freshly posted? Etc. People, use dates!
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By Angela Beale|2018-07-20T02:52:37+00:00December 5th, 2017|Categories: Blog|Tags: Holiday Tips, Office Safety|0 Comments Angie worked as a Certified Practising Accountant in England and Australia before moving into the Marketing and IT industries ( IBM, J D Edwards and Data #3) working alongside many of the top 100 companies in Australia.Angie applies her 26 years experience in Systems Development ( ERP systems) and Online Marketing to mentor small/mid businesses owners on attracting clients and growing their business through SMART marketing. Focussing on strategy, automation and systemisation. ALERT: Latest Google Chrome Update To Strictly Implement Site Security on July 2018 Hootsuite Now Lets Users Schedule Instagram Posts How Facebook Zero News Feed Update Affects Business Marketing
And it's worth pointing out—in case, like me, you missed it because you were awed by her approach to her parental OOO—the response is completely in sync with the New York Times' culture/brand. (You can find her OOO with live links here.)
In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
I definitely hate the overshares. And I have one coworker whose rigidly precise & formal language comes off as pretentious and condescending. She sets up an out of office every time she leaves slightly early, so I get them A LOT.
Here’s my pet peeve: OOOs that specifically state the person “won’t have access to email.” It contributes to this pervasive idea that an employee who might technically be ABLE to check her work email while OOO better have a damn good reason why she won’t be doing so. Which calls back to the reason someone’s OOO is no one else’s business. Whether you’re OOO because you’re on your honeymoon, having your gall bladder removed, or robbing a bank, OOO should automatically imply unavailability for work stuff. Full stop.
First, here’s the out-of-message for people who don’t like watching video (although the person in the video is funny and really brings the message to life):
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Ha – I didn’t watch the video but still definitely get the condescension! It’s a LOT of extra explaining and direction when something like, “if you need immediate assistance, please contact Fergus at…” will do. In my opinion, cutesy stuff like this is mildly entertaining at the beginning but gets dumb/annoying shortly thereafter. Not just with OOO messages, but other instances where companies try to make being “cool/funny/laid back” parts of their brand in really obvious ways.
On the other hand, there may be times where you’re so embedded in a project that you truly need to stay connected while you’re out. If that’s the case, say so clearly with a message like this: “I’m away but will be checking messages regularly, so don’t hesitate to contact me directly at any time.” Saying anything less than this may cause people to try to respect your time away and work around you, which in this case could create problems.
Such emails can range from strictly professional and formal to funny, depending on the occasion. You can use those messages in a way that would drive traffic to your website or serve as an instrument to form a stronger bond with your customers.
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I will be out of the office until *date*. My colleague *Name* will be happy to assist you.
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If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.
Take note of this holiday checklist so you are prepared for the Christmas wind down. Remember that your office is your and your employees’ second home. Having these precautions done will give everyone a stress-free holiday break.
Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.
A. Employees should take this time off to relax and recharge before spring semester commences. However, if you cannot take winter break because of research, for instance, you are not prohibited from working. All designated service areas must be pre-approved by senior leadership. If your work area cannot close during winter break, employees who work on a designated winter break day will have the opportunity to use the additional days off provided by the University at another time during the year. However, the winter break days must be used by June 30, 2021.
(If you have certain projects you cover list project name and the person covering you).
I wish I could block my voicemail. I would so get fired if I had a message like this and was caught, though.
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