Every customer interaction is important to showcase your brand personality, and auto-reply messages are no exclusion. That’s why you must make the right use of every opportunity and convert it into a good experience. Automated reply messages help you provide a great customer experience and also sets the right expectation.
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hi i want to be able to hear calls and alerts while at the same time if my phone is in lock to auto reply. is that possible? to have both?
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I work for a Japanese company which has a regular rotation of engineers who come over for 2-4 years so we get some enjoyable translations for all manner of communication.
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The plan B is to send it again when they’re back though. I think there are a lot of situations where I emailed them and someone else from the start and someone else answered, or I found someone else in the 2 months span until they’re back, or did it myself, or it’s too late to help…. So it does help them avoid following up on things that don’t need following up on.
I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
Let’s say you’re a CFO headed to Cancun for your annual vacation. You write an OOO message that contains: The dates of your departure and return Contact information for a colleague that will be available in your absence Some details about your destination
However, if you do choose to do this, make sure you actually follow through and do the thing you’re bragging about, unlike this New York Times reader who was just a bit too bold.
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
Do you know what we’re doing too much of? We’re working too much, and we think too seriously about ourselves while doing it. That’s why including a joke or something fun in your out of office message could be so powerful.
We are closed today for the [public holiday name]. Our office will re-open tomorrow at am.