If you are going on a vacation, try to surprise your customers with an Out of office message that appears on your behalf and tension free and enjoy the vacation.
My OOO replies are relatively boring…usually state if I’m using PTO or at a conference, dates, who to bother in my place, etc.
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Because you can never predict when an emergency will come up, make sure you have someone who can resond to urgent requests. And that person would be your direct manager. But let them know ahead of time so they're not blindsided when they need to respond to something.
Please note I am currently out of the office, please reach out to [email protected] for any kind of assistance.
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
So here's a breakdown for how to write the perfect, most concise out-of-office message.
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Whatever you decide before heading out for that much-needed time off, it’s imperative that you set up an out of office reply. Your customers and co-workers don’t get that same pause button as you do. That’s why you should inform everyone that needs to know about your time off.
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Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.
If your message requires a response faster than that, please email my manager at [email protected].
My European colleagues get an extended summer holiday all at the same time, which means we get OOO notes like this:
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I am currently on travel in Ethiopia. If you’d like to contact me, please write to me in Ethiopian (Amharic).
Figured it out: only works when set in driving mode, and driving mode works if you are actually driving or not 🙂 Until then, this will work until they come up with a better solution. Thank you!!
It is absolutely no one’s business why you are out! “Extended leave” is more than sufficient.
As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].