REVE Chat offers the template to set up personalized queue messages and exact wait to manage their customer expectations. Under the customization option from the dashboard, you can manage customer conversations by providing estimated time and message.
If you are reading this, it is because John Whatsisname cannot help you – he has left the company and no longer uses this email address.
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Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
I came across a woman’s Maternity Leave OOO message which said “All emails will be deleted upon my return. If it still urgent after (return date), send another message.”
While a holiday is a great chance to disconnect and relax, you have a lot to take care of before taking a break. One of these things is setting up an auto-response system that sends out automated messages to everybody trying to call and message you when you are on leave. A thoughtful out of office message lets people know you cannot respond because you are on a holiday.
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Hahaha. This sounds like somebody thought the phrase “at X’s earliest convenience” sounded vaguely businessy and professional, but didn’t realize the pronoun is always supposed to be “your”. It’s never “my”, for the reason you mentioned.
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The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
To remind us – as if we needed reminding, as we vainly strive for ‘inbox zero’ – of just what a time drain email has become, Kay Woodward, UK-based author of What Would She Do?, has wryly channelled one of her book’s real-life heroines, Emmeline Pankhurst (and Pankhurst’s movement’s motto) in her OOO. “Deeds, not emails. That’s what the Suffragettes need. And let’s face it, I’m probably in prison anyway, so couldn’t reply even if I wanted to.”
Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how:
The following examples and text ideas can be used for almost any kind of holiday / vacation messages. You can switch the language of the text blocks by pressing the tab button.
If you’re at a work event (e.g. a conference)If you’re off sickIf you’re working from a different location
Anyone who communicates digitally needs to set up ooms conversely, if you are out for just a day, your contact could reasonably expect a response i am out of the office for the thanksgiving week:
Thank you for your email. I’ll be offline starting Friday, November 20 through the Thanksgiving holiday with limited access to email, and will respond to your email upon my return on Monday, November 30. If you need immediate assistance, please contact Maria Gonzalez, my fellow digital marketing manager here at MixCo Media, at [email protected]. Thanks for your patience!
I have a message saying I don’t listen to voice mail, because I only see that a message has been left after several days. No idea why the lag, it’s been the same despite going through two phones and two operators. There are always other ways to contact me. Last time I got voicemail it was the police, the officer was calling from a landline so he couldn’t text. Luckily it wasn’t urgent (he needed a witness statement, but I hadn’t witnessed anything of interest to the court).