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On the other hand, there may be times where you’re so embedded in a project that you truly need to stay connected while you’re out. If that’s the case, say so clearly with a message like this: “I’m away but will be checking messages regularly, so don’t hesitate to contact me directly at any time.” Saying anything less than this may cause people to try to respect your time away and work around you, which in this case could create problems.
When I started at my old job, they gave me a phone number in the directory but forgot to actually issue me a phone for several years! It was great.
Unfortunately I didn’t save it, but I once received of office reply that included a synopsis of the “comedic novel” they were working on during their time off.
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The science fiction writer John Scalzi says “The failure mode of clever is asshole,” which seems to apply here.
Who talks like that? A blowhard, that’s who… I promise, gentle customer, you won’t hear garbage like that from me. I’ll tell you why I like Aviation… Because it tastes like somebody finally made a gin for everyone.
It might feel strange to include happy client testimonials in your out-of-office responder, but doing so is easier than you think. A quick note that suggests they read the testimonials if they’re interested in a product or service you offer is an easy inclusion or postscript to your email. Just limit the amount you share to one or two.
Agreed! A bit of warmth is fine, sure, but it’s not the place for chattiness — that’s for talking to an actual person. I want an OOO message to tell me that the person is out, when they’ll be back, and who I should contact in the meantime if need be. No objections to multiple options there, whether it’s “X for llama grooming issues and Y for llama tea parties” or “X for routine questions, Y if it’s urgent, Z if it’s an emergency,” but I want to be able to absorb the useful info quickly and move on.
With all that in mind, take a look at the following tips and tricks and six examples to make your automatic responses more effective:
Sharing specific business information gives you the opportunity to deepen your relationship with your clients.Offering precise messages offers transparent information and reduces the risk of confusion.A good autoresponder can send visitors to your company’s website if they need immediate help.Final thoughts
It doesn’t work when a group text is sent, is their a workaround for that situation?
Optionally, if you want eDesk to send the auto-response at a random time, you can also configure the maximum delay field. In this case, if you set a minimum delay of 1 and a maximum delay of 4, then eDesk will auto-respond with this template between 1 and 4 minutes after it received the message.
My pet peeve is OOOs for the afternoon/an appointment when the person who set it up is NOT good at responding to emails in a timely fashion. If someone usually requires multiple reminders and follow up emails for me to get a reply to an email after 2 weeks, I don’t really need a notification that their responses will be delayed an hour until they get back from the doctor. It makes me think “who are you responding to that quickly, and why can’t you reply to me that fast??”
Yes! I would roll my eyes *a*lot* at that message – it comes across as someone taking themselves way too seriously.
It’s up to you whether you want to explicitly state that you’ve been furloughed. If you’re working at a company or industry where a sizable portion of the workforce has been furloughed, it might be confusing not to say so. You might write: