I’m four weeks away from going on maternity leave for six months, so I’m in the process of divvying up my clients between colleagues, or finishing off work and closing cases. I will need an OOO for anyone who pops up again having been closed in the past, so this thread has been useful to get me thinking about it!
Automatic responses to calls and text messages do a lot for your business. When you have a good out of office replies in place, your customers feel valued and connected. Such a feature is highly significant for business relationships and customer experience.
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We have people who do this whenever they are teleworking, regardless of the circumstances. Teleworking is working and by putting OOM’s on, you are signaling that perhaps you are NOT, in fact, working. Stop it!
Josh Kopelman’s vacation email is a classic example of taking a blunt approach at OOO messages.
Yes – this might amuse me if I got it once, but it would get old very fast . Maybe as an internal message if it fit the office culture. If I were an outside client or contractor and got something like that I;d see it as unprofessional (although I get that cultures and industries differ)
Mary founded Instructional Solutions in 1998, and is an internationally recognized business writing trainer and executive writing coach with two decades of experience helping thousands of individuals and businesses master the strategic skill of business writing. She excels at designing customized business writing training programs to maximize productivity, advance business objectives, and convey complex information. She holds a B.A. in English from the University of Rhode Island, an M.A. in English Literature from Boston College, and a C.A.G.S. in Composition and Rhetoric from the University of New Hampshire.
I could see the benefit if someone needed to ask something before they left. It seems courteous?
Does your business operate outside typical working hours? Let people know with a message. Thanks for your message! Craig’s is an Australian-based company, therefore you can reach us during our business hours 6 pm – 2 am EST.
Merry Christmas and thanks for your email! I’m taking a few days off to spend time with my family and friends, so I won’t be answering emails as quickly as usual. You can expect to hear back from me by (insert date).
When you activate this DND mode manually, it will stay there until you deactivate it. Your iPhone will respond with an automated message that you set for vacation response for every incoming call and message.
Please contact (Contact Person with email and phone) if you need immediate assistance.
Thank you for your email. I’m away from my desk until [return date] trying to corral my kids between family visits and holiday sugar highs.
Best wishes for happy holidays and a magnificent New Year. May the holiday season bring only happiness and joy to you and your loved ones. Wishing you and your loved ones peace, health, happiness, and prosperity in the coming New Year. Let the spirit of love gently fill our hearts and homes.
Additionally, you can reference a person in charge of your business while you are way:
I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
› Url: https://academy.getjobber.com/resources/articles/out-of-office-messages/ Go Now
Thank you for you email. I am out of the office from [insert date] until [insert date]. If you have an urgent request, please contact [insert name] at [insert email].