For me, life isn’t just about having my brain cryogenically frozen so I can be revived two hundred years after the apocalypse to dance with the chosen few along the gilded path to Valhalla.
I hope this email finds you well. I’m out of the office right now but will get back to you as soon as possible. Expect a reply next Monday. For urgent matters, you can email or call [Name] at [email and phone number].
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However, some people may have inboxes that require a week to manage after vacation. Others do not read all the emails sent in this period. In these special cases, indicate when the reader should actually expect a response or request they re-send their email on the return date.
Season’s Greetings! It’s my favourite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfil my life-long goal of memorising every single line of [FAVOURITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. (Source: Futureofworking.com)
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Okay. So, it’s not to my exact personal tastes — to me, it’s overly wordy — but it’s probably fine for their culture and I’d be mildly amused if I got it. I see where you’re seeing condescension, but I think you can read it without that too.
Hello, Please note: [date] through [date] are company holidays for many of our employees. Because of this, there will likely be a delay to request, possibly until [date] when most of our team returns. In the case where you do not receive an initial reply from one of our employees, their subsequent replies may be delayed. We have received your email request and will process it soon. While we process your request, please make sure to check out our extensive list of documentation by clicking on this link: [link]. Thank you for choosing [company name], and we look forward to providing a smooth and seamless support experience for you. Thanks!
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I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
Mine says something along the lines of “I’m currently away from my desk, and will be back online on Monday, 7 July…” and (if it’s a longer period and not just the next working day) perhaps also something like “If your enquiry is urgent, please resend to…” so someone else can deal with it.
Voicemail is also horrible for non-native speakers. I’m reasonably fluent in German but have to listen to voicemails at least 3 times to get everything. Why people can’t just type a text message is beyond me.
An out of office email is an automatic response you can set up to be sent when someone tries to get in touch with you whilst you’re away from the office.
Try something like, "For immediate assistance, please contact Boss Name at [email protected]."
I received one from a coworker in middle management that said something to the effect of “I’m working on a large-scale project and will be unable to answer email until X date. Please contact [direct report’s email] with any questions.” This went on for well over a month.
That’s the way ours is set up, so anyone who was emailing that guy at the time would have seen it.
Most likely, one of the last items on your to-do list before logging off for the holidays is setting your out-of-office email message.