If you’re going away on vacation, it’s very useful to set an automatic “out of office” reply for your emails. These automatic replies let people who email you know that you are not available to reply to their messages. Here’s how to set up an automatic out of office reply in the Microsoft Outlook desktop app and the web version.
Hi, Our store will be closed until the end of the week for Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date]. Kind regards.
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It’s possible I might quote from some responses to this in an upcoming column, so please note if you don’t want me to do that with yours!
Thank you for getting in touch! I’ll be out-of-office from [date] to [date] and will not be checking email during that time.
Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
I’m glad I’m not the only one who thought it was funny and not annoying! I’m with Alison that it’s probably just a little wordy, but there’s no problem with the humor.
I don’t think a lot of people working there made a habit of doing that, which is why a lot of people felt the no external OOO policy was excessive.
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With an out of office email, you provide the following information, preferably in a unique way: At the moment, you are not available;The exact time (date) of your return;Contact information (phone number) for urgent cases;Contact information of colleagues to be contacted in your absence;
Using autoresponder emails when you are not available at the office is a part of the professional communication between business associates. That said, you should be careful about the information you are sharing in your OOO messages.
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However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
Oh hey, it’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the 1994 Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygience over the silly season, I’ll be back in office on January 2nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
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When I’m back in the office and going through emails, I’ll sometimes send a note of “I’m catching up on my emails and saw you had XX question – did you still need help with that?” before doing any in-depth research.