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Some of my coworkers have started putting “Thank you for your email” at the beginning of their out of office replies. Management loves it, but I think it’s too ingratiating and I cringe when I read it. These are junior-level staffers, so maybe it makes sense in that context? Anyway, I refuse to put that in my out of office messages.

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HI. I need help. Auto reply works at me only for text messages. If anyone calls me auto reply doesnt work. Any suggestions? Thanks. Joco
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Imagine if you contacted a business for support and have not heard back from them for a few days. Isn’t it a frustrating situation? This is one of the common scenarios many customers face as businesses fail to understand problems by putting themselves in clients’ shoes.
There were a lot of bilingual staff at my last job, and they always did their out of office messages in both languages. But who knows, maybe the Welsh translator was in a rush and forgot. An agency that handles government translations like road signs might be expected have such rules. On the other hand, never underestimate the boneheadedness of the monolinguals. Especially English ones.

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I appreciate your email. Currently, I am out of the office but will return after (Date of Return). My access to email will be limited during this period of time.
This might seem obvious, but make sure you clearly state and restate the dates you’ll be out of the office. Even if you put the dates in your subject line, you should also repeat them in the message body. It’s hard to over-communicate here. State exactly when you’ll be back, and whether or not you’ll be responding to calls and emails while you’re out. If you’re on the road but are responding to messages, let everyone know if you’ll be unavailable for an extended period (while on a flight, for example), if you’ll be in a different time zone, and in general, that they should expect a delay in response time. All in all, set realistic expectations and strive to be as specific as possible.

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I was always a little bit skittish about OOO’s in the pre-smartphone days. I don’t like the idea of announcing to the world that my house is going to be unoccupied all week.

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Depends on the system. Our Outlook is set up so that if you’ve got someone with an OOO in the “To” field, a note shows up saying that they are sending automated messages, and you can see the message. Convenient, since then I can add the person covering their stuff to the email without sending a second email.

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    I feel like this is the only reason to do this, otherwise its just a big piss off.

    I will be out of the office this week. If you need assistance while I’m away, please contact [NAME] at [EMAIL].
    Like, relax. If the dates are outdated, you can probably safely assume I’ve returned already and that I’m spending my time getting back to people instead of worrying about my very clear out-of-office message. If you’re really concerned, you can contact the backup person whose information I provided IN THE MESSAGE to confirm or just, you know, text me.

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    While I won’t be quite as far as the North Pole, I will still be completely disconnected from my inbox until my return. So, if you require immediate assistance, please send your email to [contact name] at [contact email].

    “Thank you for the message. I am currently out of the office and will not be back until [date]. I shall reply to your message as I return. Should you require any immediate assistance, feel free to contact [person] at [phone number] in my absence. Have a wonderful holiday season.”
    I wrote the above comment off the top of my head. I wish I had time to rewrite and edit it. I would have changed “their goldfish” to “a spider they accidentally stepped on”, and would have added more detail to the story of the sister’s death (e.g. “her Pomeranian yapping” rather than the less descriptive “her dog barking”). Unfortunately, I could not do the thorough writing job required for that comment because someone close to me recently … – The person whose out of office advertised his gig on the weekend, for anyone in travelling to [city] – The people in a certain department who have taken to saying things like “if you really need to contact me, call 000-YYY-XXXX where Y is the square root of [insert numbers] and X is the year plutonium was discovered.” – The ones where people have an auto response saying they only check their emails once a day between 1-2pm – “I’m on research leave and I may be slow to reply.” (Whereby it is guaranteed they will reply immediately, because academics do not *really* take breaks).

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    Of course, managing a minute and a half response time isn’t so easily accomplished when you’re out of office, receiving hundreds of texts each hour, or shifting your attention to a different project.

    If you are going on a vacation, try to surprise your customers with an Out of office message that appears on your behalf and tension free and enjoy the vacation.
    That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!

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    10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."

    I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.
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If it’s not that infinite loop of autoreply hell, you get the “I will not be reading or responding to any email sent during this time. Please resend your request after August 1st.” dismissal.

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Just a friendly reminder that we are closed today for the [Type of Holiday]. Hope you are having a wonderful day off! The office will be opened on [date and time] and we’ll be answering all your questions.

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I just say “following my return to the office” because saying “as soon as possible” isn’t actually when I’m going to respond — I may have other priorities when I get back that take precedence over responding to a week old email that wasn’t important enough for them to contact my backup. That said, it doesn’t bother me when other people do it!

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