My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”
I have a confession to make: I haven't recorded a new voicemail greeting in nearly a decade. Since then, I've (hopefully) become more articulate, poised, and self-assured. But hear my voicemail recording, and you'd think I was still new to the work world, a little unsure of myself — and probably not an authority.
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Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
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Josh Kopelman’s vacation email is a classic example of taking a blunt approach at OOO messages.
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First things first: let’s go over the basics of an OOO email. In your away message, you typically include the following: A quick “I’m out of the office” phrase. The date or time range you’ll be out. Who to reach out to in case the sender needs immediate attention. A sign-off.
But despite these (fantastic) suggestions, the number one rule for choosing your out of office is that it reflects who you are as a person. Don’t change for anyone, especially not your auto-responder.
No reddit on this rig, but “company-wide email + 30,000 employees + auto-responders =” as a search should get you there. Totally worth the hunt.
I wrote the above comment off the top of my head. I wish I had time to rewrite and edit it. I would have changed “their goldfish” to “a spider they accidentally stepped on”, and would have added more detail to the story of the sister’s death (e.g. “her Pomeranian yapping” rather than the less descriptive “her dog barking”). Unfortunately, I could not do the thorough writing job required for that comment because someone close to me recently … – The person whose out of office advertised his gig on the weekend, for anyone in travelling to [city] – The people in a certain department who have taken to saying things like “if you really need to contact me, call 000-YYY-XXXX where Y is the square root of [insert numbers] and X is the year plutonium was discovered.” – The ones where people have an auto response saying they only check their emails once a day between 1-2pm – “I’m on research leave and I may be slow to reply.” (Whereby it is guaranteed they will reply immediately, because academics do not *really* take breaks).
I set my OoO for individual public holidays, because I know they’re not global, and I get emails from lots of different countries.
Written by Braden Becker @BradenBecker
Hi there, Thank you for reaching out! We are currently in the middle of our busy season so our reply may be delayed up to three days. We appreciate your patience while we look into this for you! Thank you.
Coworkers, clients, and subscribers typically expect fast responses and solutions to their problems, particularly from people working in customer service, marketing, and communications jobs. Out of office messages provide them with a polite, concise, and professional explanation of why you cannot respond right away. You can provide an OOO message if you are gone for one day, one week, or several months.
The start of the holiday season does not mean letting your inbox enjoy the same degree of leisure and festivities as you do. Despite being busy with all the buzz and planning, you can hardly lock your business’ door before taking care of what happens with your inbox.
Me too. I don’t say why I’m going to be out when I take time off either, unless it’s a vacation I’m really excited about and just talk about naturally.
Our Public Service Announcement: Each year, Americans leave 700 million DAYS of paid time off on the table. Stop and think about how many great out of office reply opportunities are missed because of this!