The use of humans is weirdly condescending to me, like people who say ‘doggo’ sincerely. It seems incredibly off at work.
I’ll be at a work off-site and will have limited availability by phone and email until ___, please contact ___ for immediate needs about ____ otherwise I will respond as soon as possible”
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Sometimes teams need the extra nudge to disconnect...here are our tips for getting your team to unplug from email over the holidays.
I don’t include this much detail on my OOO, but I do include if I am out of the office for religious observance, because I don’t use electronics on my holidays and want people to know that I really won’t get their message until the holiday is over. (Unlike the norm in my workplace that otherwise senior people are checking email even if we’re sick or on vacation. I know, I know.)
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I am not able to set OOO messages at all. Most of the people who are contacting me do so through custom aliases that then come to our team, who each handles specifics. Even if I’m out someone else is available, but I can’t know who is supposed to handle that specific email to be able to redirect without naming everyone, and then confusing things more when Client A gets the same reply as Client B but one needs to go to teammate C and the other to teammates D & E. Then to make just that bit more complicated, there are the clients who think that going around the system to email the teammates directly at our personal email addresses is better but pitch a hissy when we’re OOO but they didn’t get a notice? I just set rules to forward those.
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
While I am out of the office, here’s our awesome e-book on “How To Choose The Right CRM For Your Business”. It’s free; enjoy it!
This message is really long. I’d probably just hit delete and try to get in touch with someone else.
Ta-da, you are done! You are one step closer to your vacation. Remember, just because you are away, it doesn’t mean you cannot make someone’s day with a funky OOO email!
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
I saved this one for the last example. It’s exactly what anyone would like to say when an associate messages them regarding any work during the holiday season. It talks about the ‘me time’ and also shares empathy for the sender. Especially, asking the sender to order the Pepperoni Pizza after stating the date of return is a fab movie. One of the best ways to display empathy is being humorous as it doesn’t put the other person into pressure- it makes way for helping them take the situation lightly!
If it’s not important and you’re just a little bit bored then you can amuse yourself with these fun facts until I return. When hippos are upset, their sweat turns red. Bananas are curved because they grow towards the sun. There are approximately 100,000 hairs on a human head. You can buy eel flavoured ice cream in Japan. A group of jellyfish is called a smack.
Top of the iceberg though. Oh, and she also works with external contacts, including prospective clients.
One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.
Some people keep theirs quite corporate and formal, adopting a to-the-point notification, i.e.: