Written by Braden Becker @BradenBecker
When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
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Acknowledging the customer support messages with well-designed auto responders helps them to know what will be your next step for the request they have raised. They become sure that you as a business are looking into the issue and they will get the resolution soon.
An out-of-office auto-reply serves to inform people that you aren’t available to respond to their emails. These are mainly used during the holidays.
This isn’t about an off-key OOO message, but one where a rogue OOO message drove our department insane for a day and a half.
1. Out of office annual leave/vacation templates. The most common example of an out of office message, this is often the last thing many do before going on holiday.
My bank still does that, and it seems to serve a good purpose there–I appreciate knowing if I should call someone else to get things done that day.
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
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Wow- that is rude of her. If you have a phone, you should have voicemail! It’s unprofessional (or at least inconsiderate) to have a mode of contact that just says “sorry, I know you already contacted me, but I want you to contact me again a different way”. Especially if she’s out of the office it doesn’t make sense to turn it off. The entire point of voicemail is so you can listen to the messages when you return…
Easter is a time for celebration, family gatherings, and happiness. Showing everyone that you are celebrating Easter is all part of this great holiday season. You could add a few Easter eggs or bunnies to your email signature, which will make your email signature unique for the holiday season. We have many Easter holiday email signature
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10. Office Closed for Annual Vacation. Use this template for your annual year-end vacation. Hi (specify the Name field id), I am out of the office for my annual year-end vacation and will not be able to check my mail until after the New Year.
Agreed. Every time you are in a meeting is overkill. For some people they are never not in meetings.
Unfortunately, I can’t answer your email (even though my office is three feet away). I’ll get back to you once I’m back from my long-awaited trip to the fridge. Bought tickets on TripAdvisor and everything.
Every time the grocery store clerk asks, “Would you like to donate to breast cancer?” I have to bite my tongue.