Erin Ollila is a content strategist and writer who believes in the power of words and how a message can inform — and even transform — its intended audience. Reach out to her on Instagram at @ErinOllila, or visit her website erinollila.com.
A. To best serve your customers, whether its students, alumni, consumers or other UToledo stakeholders, all department/office and individual voicemail and out-of-office email messages should let them know that UToledo is closed for winter break. Examples of messages you may want to use are below.
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I still hate that lady. She made one of my coworkers cry until she had to leave work because it turned into an unstoppable panic attack. I later had one too.
My OOO replies are relatively boring…usually state if I’m using PTO or at a conference, dates, who to bother in my place, etc.
6. Maternity leave out of office template. Taking maternal leave, and indeed any parental leave, often means more time off work than standard annual leave.
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Please note on [date], is [holiday name]. Our stores will be closed all day and will open at [time] on [date]. Have a wonderful holiday!
OMG. When I was in college, my mom got me a summer job at her office. All I did was send faxes, get faxes back, and put dates in a spreadsheet.
If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona ([email protected]) and she’ll try to point you in the right direction.
Hi, This is an automated reply because I am currently out of the office until [MM/DD]. Did you email me to know more about [product/sale/service/etc]. If you did, take a look at this [ebook/brochure/infographic/etc]. I’ll be sure to answer any questions you may have about it upon my return.
It’s like telling your bank before you leave the country; overlooking it can cause communication issues.
I can’t remember if this was just an outgoing voice message before routing you to an individual, or for a voicemail, but I remember a fun December phone message from a small company (I think an insurance agency) sung to the tune of a Christmas carol–something like Jingle Bells. The content was something like: you’ve reached our office during this holiday season, hope your holidays are happy, please 1) leave a message or 2) press X for who you want. Other than the tune, it wasn’t overly holiday-centric (for those who don’t celebrate the holidays) and it was cute.
9. Office Closed for Christmas. Use this template for Christmas holidays. Hi (specify the Name field id), Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office.
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Hello, I’m out of the office until [DATE]. However, I will be taking periodic breaks from binge-watching everything I’ve missed to check my email [once per day/every evening/occasionally] while I’m away. If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”. All the best.
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!