Same, I think it’s patronizing to talk people through their options as if they can’t make a decent choice without having their hand held every step of the way. There are plenty of people who can’t, of course, but I don’t think a long, verbose message is necessarily going to help.
Same. All you need to know is I am not available and you are not going to hear from me until such and such date and contact so and so if you need something sooner.
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Please note that [date], is [holiday name]. The store will be closed all day and will open again at [time] on [date]. We hope you will enjoy the holiday with your family and friends. For those of you who plan to go skiing, please come back safely.
Q. If I need help activating a new phone or another type of phone service from Rocket Wireless during winter break, will I be able to reach someone?
That message was definitely too long, and while I see it was meant to be funny/snarky, I can see where it would be grating / easy to misinterpret.
My colleague does that just for holidays.. it does say who else to contact, but tbh if I’m emailing him a couple of days before he’s due to return then I’m not massively impressed at the insinuation I should take the action of remembering to resend it… in reality I think he probably does read *some* emails but clearly views the OOO as a way to absolve responsibility if he misses something..
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Thank you for your email. I am currently on furlough indefinitely and will not be checking email during this time. Please reach out to my colleague, Darius Robinson, a project manager at the museum who can answer any questions or help you find the right contact while I’m out. He can be reached at [email protected].
Automatic replies help to stay connected to customers even if the particular channel is not available at that moment. When you are out of the office or busy, it is extremely helpful to provide personalized messages as it gives satisfaction and positive brand experience.
Will this work if the phone is off or in airplane mode? I’m leaving the country and I can almost guarantee someone is going to text me and then get really mad even though I told them I was leaving.
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you’re getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
7.) Welcome to the law office John Doe. Sorry, we're currently unable to answer your call personally, as you call during our annual holidays. Feel free to send us an email to [email protected] - We will contact as soon as possible at our return. In urgent cases, please contact our office representative. These can be found on our website www.lawoffice-johndoe.de. Many thanks for your call - Good bye.
I have literally never seen an OOO that wasn’t “I will be out of the office until DATE/further notice. Please contact X or Y at EMAIL/PHONE if you need assistance.” This is fascinating stuff.
That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!
Our office will remain closed from [date] to [date] for the New Year celebrations. We assure you that all your emails will be responded as soon as we are back to the office. Happy New Year!
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