How about a little retro concrete poetry – you know, where you arrange your words on the screen to form an image of a palm tree or a pina colada?
We’re not saying you’re boring but you do work in a fairly serious corporate environment. As a result, your out of office needs to be quite to the point but you also like to throw in a little pitch too, you cheeky sod.
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I thought it was funny but could never get away with using something like that at my org. I loved the “competent people who work for me” part – I make this joke all the time. We have some people who feel that they should have a manager personally attend to them and, at least in my case, my highly competent team is in the weeds of that work a lot more and are not rusty (like I am).
We promise the world will not end while our offices are closed and encourage you cherish this time with your families and friends!
6. "Hi, this is [your name]. I'm either on a call or away from my desk. Please leave your name, number, and a brief message and I'll get back to you. Thank you."
I will be out of the office for an extended period starting on (Starting date) until (End date).
So, not the literal first second I’m back at my desk. But as soon as I can, depending on where you land once I’ve taken a look at everything and set some priorities.
If your message requires a response faster than that, please email my manager at [email protected].
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
I was recently on the receiving end of a very perplexing out of office message. It simply said, “I am currently out of the office.” No indication of when they would be back or who to contact in the meantime. Fortunately in my case this was someone I cc’ed on an email as an FYI and did not need any response from, but still–who does that? IMO a good out of office message says how long you’re out and who to contact in the interim if things can’t wait, no more and no less.
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I set my OoO for individual public holidays, because I know they’re not global, and I get emails from lots of different countries.
Hi, Our store will be closed until the end of the week for Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date]. Kind regards.
I wouldn’t hate voicemail so much if people were better at leaving voice mails– If your voice mail is much longer than 30 seconds, you’re doing it wrong! If it’s just “It’s Bob, call me back”, you’re also doing it wrong! The voicemail sweet spot is something like this:
An away message will generally be a 160-character auto-reply message that can be turned on or off as needed.
“I am spending time with family today – some things are MORE important than work.”
Great article but I have two issues: everytime I use my phone I must say I am not driving, then remember to turn back on manual mode so DND turns on again… and the Urgent message distracts from my auto-reply encouraging customers to book appointments online… Any way to turn off the Urgent message? I haven’t found anyone at Apple that seems to know how to fix either of the above.