Give them the dates. Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This help file will guide you through creating Out-Of-Office templates that will be sent automatically to customers during one-off office closures, such as during holiday periods. Before you start You’ll need to have access to Templates in your Settings in order to view, create and edit templates. If you don’t have access, you can request it from an Admin user within your business. Note: To find out about the other types of templates that eDesk supports, click here.
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Lastly, don’t forget to set your out-of-office greeting for your office and mobile phones while you’re out.
I am in [COUNTRY] [DATE] to [DATE] so email replies may be tardy due to the curvature of the earth and the sun. Thank you.
You probably received a number of these emails, and thus you should be familiar with the information out-of-office emails provide.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?
“Ahoy landlubbers, Dr Pirate [Myname] is back again to get her second eye done.
I kept it even though I received it four years ago because it made me laugh so much!
We run world class online team building events that remote teams love. Rated 5 Stars.
I’m OOO taking care of family matters and checking email intermittently. Although I don’t yet have an anticipated return-to-work date, I’m looking forward to reading your note when I’m back. In the meantime, you can reach out to Daniel Epstein, Director of Account Management, at [email protected].
Start by recognizing your backup contacts for the time when you are out of the office. Make sure that, when needed, they can be available to help customers instead of you. Meeting with your co-workers and making everything clear should be one of your top priorities. The person who covers you while you are gone should not find that out by receiving an email out of nowhere. Be professional and plan everything properly — you are about to take a break, after all.
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
I pretty consistently just do “Greetings, I will be out of office from (date) to (date) with (limited/no) access to email. If you need assistance, please contact (boss) at (email address) – otherwise, I will follow up with you upon my return. Thanks!”
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
Hollywood star turned gin distiller Ryan Reynolds showed last summer how the OOO can become a marketing tool. “Thank you for your email and interest in Aviation American Gin! I’m away from my desk at the moment but will respond the moment they give me a desk,” began his first attempt. A few months later, along came another: “This is only my 2nd OUT OF OFFICE REPLY. From what I’m told, it should be short, sweet and NEVER overly personal or emotional.” After TV host Jimmy Fallon asked him to read one out on The Tonight Show, the resulting influx – around 20,000 emails in a single day – to [email protected] melted the small brand’s servers. Fortunately, it also reportedly piqued the interest of retailers and restaurants, keen to start carrying the tipple.
Yup. That’s almost verbatim what I do. It’s the standard around here and now I’m grateful for that!