Leaving an email without a responder can appear unprofessional, lose potential business and, worst of all, make you look like Scrooge!
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I have a couple people that I work with though who set them for outside their normal work hours, like they automatically kick on at 4:30pm and off at 8am or whatever, and then there’s the one special snowflake who sets her out of office not only when she leaves for the day every day, but also when she takes her half hour lunch or her fifteen minute break, Jesus wept.
My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
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Yeah, that’s not enough to stress over. Try coming back to tens of thousands after parental leave.
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John Whatsisname has retired. Please contact [insert name and email] for enquiries relating to [subjects], or myself at [email] for personal matters. Thank you to my colleagues and clients for your support over the years.
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She, if I recall, had a few comments from people when she got back regarding her words (she was on annual leave on holiday, it wasn’t a family emergency or anything that might excuse the tone). It rubbed quite a few people up the wrong way (most of them parents themselves!). Don’t recall more of an outcome though, I wasn’t at that firm long.
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NOW READ: Twas the night befraud Christmas: Here are the top three scams to look out for over the holidays
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“Many people reveal details about their personal lives in an OOO — like where and when they’re traveling,” Tim Sadler, CEO of Tessian, explains in an email interview. “Whether done on social media or in an auto-reply message on email, this arms hackers with the information they need to either craft a convincing email targeted at the OOO employee or impersonate the person who is on vacation and target one of their colleagues.”
While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one:
Notice of Office Closure for Holiday for Whole Day/ Early Closing. It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
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"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
I will be out of the office for an extended period starting on (Starting date) until (End date).
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What Should Your Vacation Message Include?A subject, with the dates you leave and returnWho to contact in an emergency (name, email, and phone number)Point of contact for non-urgent inquiries (name, email, and phone number)Keep Your Message Professional
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
With all that in mind, read on for a few examples of what you might actually write...
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Are you fully inspired by the creative out-of-office messages above? It’s time to write your own — your upcoming vacation depends on it. Try HubSpot’s OOO Email Generator if you’re feeling stuck, and remember, an out-of-office email doesn’t need to be boring. On the contrary, it should inform and entertain. You don’t want people hating on you because you took a much-needed break.
Thanks so much for your email. I took today off to [rest/relax/travel/spend time with family]. In an effort to come back fully recharged, I won’t be spending today with my phone attached to my hand. (Scary, I know.) Don’t worry, though, because I will be checking in every so often and responding to anything urgent.
The start of the holiday season does not mean letting your inbox enjoy the same degree of leisure and festivities as you do. Despite being busy with all the buzz and planning, you can hardly lock your business’ door before taking care of what happens with your inbox.
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The reason for the OOOs for staff taking half-days? They didn’t want to check the shared office calendar where our time off was recorded. UGH
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Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
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For non-urgent inquiries during my absence, you can contact [Name] at [email] or [phone number], and they will be happy to assist.
Contact Us
I think simple is best, and also safest. I found the message in the post amusing as an AAM article, but if I had contacted this person on a serious and/or urgent work matter I would probably be annoyed by the comedy skit. And I was contacting them because they had messed up somehow, it would land very badly.
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Mine said this when I was in the hospital and I didn’t know if I’d be back in two weeks or six.
Yeah, that’s all I need to know when I’m trying to contact someone who’s out. 1) When you’re coming back so I know if my issue can wait, and 2) Where to go if I decide that it can’t.
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If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona ([email protected]) and she’ll try to point you in the right direction.
Purchasing and receiving for The University of Toledo Medical Center and clinics will run operations as usual during winter break, with no interruption to service.
I know I’m so late on this, but my FAVORITE one I’ve ever gotten was from one of my company’s Presidents (so a very high up muckity muck type).
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From out of office messages to lead generating auto replies. Learn how to set up and send your own automatic text replies.
Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
Set up a vacation response to let your contacts know why you’re away or out of the office and when to expect you back. You can configure separate responses to use for different domains, such as one for your Yahoo email and another for your Gmail account.
If you need assistance before my return please contact (name of colleague covering for you, with contact details).
If you are unavailable and a client needs contact, a colleague’s contact information can be included. The text should also indicate when it’s appropriate to contact the alternate. Some people will indicate that the contact is for urgent matters while others may offer for consistent client care.
That’s the simple structure of a voicemail greeting. Overall, your greeting should be professional, but the wording can vary depending on the situation. Check out a sample below.
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One of my reports ***NEVER*** sets their out of office. I have gotten pushback with, “Oh I just check my email while I’m out and forward if it’s important,” (NOT THEIR PLACE, PLUS THEY ARE HOURLY AND LEGALLY SHOULD NOT DO THAT). I have tried to remind which, I think ONCE over the last 6-7 years has worked. I should NOT have to remind someone of this. The one time they actually did it was a NIGHTMARE. Instead of Googling how to do it, they expected me to tell them how.
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Regardless of my general health and hygiene over the silly season, I’ll be back in the office on January 2. 15. “Thank you for your consideration during this festive or not-festive time.”
When Outlook is setup to send automatic replies, you'll see a message under the ribbon with this information. Select Turn off to disable automatic out-of-office replies. If you want to modify the dates for your automatic reply or the message sent, use the steps above to modify your settings. Note: For Outlook 2007, to turn off out-of-office replies, select Tools > Out of Office Assistant and uncheck the Send Out of Office auto-replies checkbox. Update your Automatic Replies on the Outlook mobile app
I will be out of the office starting on (beginning date) and ending on (ending date).
My boss had this problem (outdated message), but it wasn’t his fault. No matter how many times he changed it, it kept reverting to the original message and dates. Even IT couldn’t figure it out.
Mike Vardy is a writer, speaker, productivity strategist, and founder of Productivityist. He is the author of The Front Nine: How to Start the Year You Want Anytime You Want, The Productivityist Playbook, and TimeCrafting: A Better Way to Get the Right Things Done, coming soon from Mango Publishing.
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We do OOO messages, but also send an email to the department and other relevant people, so that part doesn’t sound odd to me. I want to know if someone is going to be away next week, because then I can plan accordingly instead of sending them an email about something important Monday morning and find out I’m SOL until the following week.
If you are unavailable and a client needs contact, a colleague’s contact information can be included. The text should also indicate when it’s appropriate to contact the alternate. Some people will indicate that the contact is for urgent matters while others may offer for consistent client care.
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24. "Thank you for calling [company]. We're closed for [holiday] from [date] until [date]. Please leave your message and we'll get back to you as soon as possible. Have a happy holiday season!"
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you're getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
Related PostsFirst Grown Up Job Guide: Preparing for annual leaveHow to Survive the First Day Back at the Office After a HolidayHow to take guilt free annual leaveThe Perfect OOO Templates for Christmas Break
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Q. Will students who want to enroll or receive information from various departments be able to talk with someone during winter break?
Also known as "autoresponder emails," out-of-office messages run the gamut. From funny, to clever, to snarky, this message can both show your personality and let senders know that, well, you’re out of office.
“When I got there and found out the bungee was 134 feet high I got terrible cold feet, but I felt that since I wrote it, I had to do it. So I did. It was terrifying and indeed a lesson on making bold claims in a public way!”
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I love this! I don’t think its annoying at all– its literally sharing the mission of your work.
The incensed people also tended to be the type to submit things at the very last minute or want an immediate answer that could’ve been solved via google.
If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.
“There is nothing so terrible as activity without insight.” - Johann Wolfgang von Goethe I realize it can be tough to justify putting in the time ...
I do this too! Depending on how busy my inbox is that day, I’ll also set it to start around 4:30 pm my last day in the office before going on vacation. I have a lot of people that email me at 4:56 expecting to be #1 on my list the next morning so I try to catch them that way.
Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
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