COVID-19 Floating Holidays — Three new COVID-19 floating holidays have been granted to all full-time staff members who are eligible for floating holidays and who are employed as of the effective date of November 23, 2020 and all part-time exempt and non-exempt benefits eligible staff employed as of the same date. These additional days are available for use from November 23, 2020 through December 31, 2021.
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Or, in the case of Samarah Miel, owner of Amarillo Travel Network, her out of office message is a fabulous mix of sales/bonding with others in the industry/promoting her expertise to clients. Bonus points for including a video!
I like funny OOO – but I am a bad offender regarding these and may slightly overshare. I recently had to be in and out for eye surgery and this was mine:
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Lead generation emails are the best when it comes to driving sales and promoting your content. Here’s an example template to inspire you:
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“There is something especially cruel about advocating for your boundaries while disrespecting other peoples.”
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Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.
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It’s really only meant as a courtesy but if your culture is different I can see where it’s eye-roll y.
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Mine tend towards the latter for both internal and external and only get a little more expository if it’s a closedown period and I’m adding leave to one end of it, but that’s a simple “The organisation is shut between X and Y. For emergencies during this time please contact Team. I am on leave between Z and B and will not be accessing my email during this time. Please contact Email Address if your enquiry is urgent otherwise I will attend to your email as soon as is practicable upon my return.”
Check out this message from a HubSpot employee that certainly turns the tables on the email sender. Right when you thought you were the one requesting action, the recipient sent back an assignment — a fun one, at least.
I’ve run into the “no voicemail” thing at a few businesses where phone was the main mode of contact too, and it was hugely frustrating. You call your doctor to ask about, say, a billing issue, and it turns out they’re closed, but then it just says the office hours and “goodbye *click*”. Seriously? Sorry, /end rant.
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Please leave your name, phone number, and a short message and I'll be sure to return your call. Hi, this is [your name] at [X company]. I am unavailable at the moment, but please leave your name, phone number, and the reason you’re calling, and I’ll call you right back. Hi, you’ve called [your name] at [X company].
Thanks for your note! I’ll be OOO from [date] to [date] and will not have access to email during that time. If this is an urgent matter, please contact [Contact Name] at [contact email].
Before we further discuss some of the examples of a good out of office message, decide for yourself what you want to get from it and what tone are you going to use.
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In a role where I got many OoO replies, I actually loved this. (And wrote back in said language. And got a reply!)
Q. What if I need to work during winter break, such as to conduct ongoing research that cannot be delayed until after the break?
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Whatever you decide before heading out for that much-needed time off, it’s imperative that you set up an out of office reply. Your customers and co-workers don’t get that same pause button as you do. That’s why you should inform everyone that needs to know about your time off.
Also, avoid those huge signatures or advertising banners. Normally, your business email closing should be in this order: Best wishes, James Walton Editor-in-Chief Woculus Inc. 234-805-392-8068 ext. 12 [email protected] www.woculus.com. After your consideration, jump a line and write your full name followed by your contact details.
I can’t remember if this was just an outgoing voice message before routing you to an individual, or for a voicemail, but I remember a fun December phone message from a small company (I think an insurance agency) sung to the tune of a Christmas carol–something like Jingle Bells. The content was something like: you’ve reached our office during this holiday season, hope your holidays are happy, please 1) leave a message or 2) press X for who you want. Other than the tune, it wasn’t overly holiday-centric (for those who don’t celebrate the holidays) and it was cute.
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Respected Customers. It is to inform you all that our head office which is situated in New Hampshire, street 345 will be closed due to the upcoming holiday season. During this period, I will not be able to respond to all your emails as I will be in the area where an internet facility would be unavailable as well as I am not taking my laptop with me. So, your queries will remain unanswered during this period. Moreover, there would be seven days off from 1-01-2020 to 07-01-2020. Hope to see you all in the office on 08-01-2020. Wish you the best holidays!
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Not a big fan of this overly wordy version, but at least the OOM-writer gives you contact info for the people who might be able to help. My pet peeve is “I am out of the office until the 12th of never” with no indication of who might be able to help. But… we also have people who turn on their out of office while teleworking. WHAT?! You’re working. No one cares from where.
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To set automatic out of office replies on the Microsoft Outlook desktop app, go to File > Automatic Replies > Send automatic replies.
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Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
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If you’re off to have fun on your vacation, you might as well have some fun in your OOO message! And hey, you might inspire someone else to start planning their next holiday.
Naturally, she had to take the day off — and couldn't let folks know with any old generic auto-response. Instead, she made a guessing game of it in her out-of-office email, which you can use for yourself, below.
Apart from this, try to limit the details you provide in the message. You just need to inform that you are going on a vacation; you need not give the exact plans. Also, refrain from making it funny. It can be easily misinterpreted and leave a wrong impression.
When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?
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Eh, my team’s instruction to put them up if they’re going to be away from email/voicemail for more than an hour (standard lunch break). I have a ton of staff, and we’re in a business where a high degree of responsiveness, especially during the business day, is expected and few of my staff have mobile email. We’re also a larger organization with mixed project teams, and not everyone knows who’s PT/FT or on nonstandard hours.
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Now that you have completed the General settings, you can set up the time periods for which eDesk will auto-respond to customers with this template.
Q. If there’s a snowstorm during winter break, will sidewalks and parking lots be cleared?
Whereas it is fitting that the recurring anniversary of this date should be commemorated with thanksgiving and prayer and exercises designed to perpetuate peace through good will and mutual understanding between nations; and
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This is typically what I do. People don’t need to know where you are or what you’re doing. It’s really none of their business. They just need to know how long you’ll be out, that you won’t be checking email or vm while you’re gone, and who to contact instead.
The head of llama engagement called my boss and reamed her out for my “poor behaviour” and then called me and reamed me out, too. She said it didn’t matter if project X was the biggest thing our company did all year – her requests took precedence.
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I also think you should give this email tactic a try – especially when you return from an extended break or vacation.
I find it rude because if I emailed them, it might be an FYI but requiring no action. If they just delete it, they might then be confused about project status later. I would be annoyed to have to re-send a message after the fact because they don’t think ANY email during their time off has value.
Bon voyage! You’re going on your holidays and you’re completely leaving the office behind. This is the perfect auto-response if you won’t be checking your emails the entire trip.
One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.
How about a little retro concrete poetry – you know, where you arrange your words on the screen to form an image of a palm tree or a pina colada?
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Hopefully they drop it because it doesn’t seem appropriate. If they don’t, I’d suggest something like Today is National Pirate Day, today is John Lennon birthday under your signature. It’s a fun random fact without being offensive and easy enough to do. Yet also a pain in the ass of course; )
Anyone who communicates digitally needs to set up ooms conversely, if you are out for just a day, your contact could reasonably expect a response i am out of the office for the thanksgiving week:
Sep 09, 2019 · Add categories and change to Tentative the Focus Time appointments created by the Insights feature of Office 365 Exchange Online. Outlook command lines using /m switch fail Changes to Outlook version 2001 (Build 12430.20184) break the command line switch /m. Jun 05, 2019 · The Thanksgiving holiday began, as the name implies, when the colonists gave thanks for their survival and for a good harvest. So perhaps November is a good time to review the mental health benefits of gratitude — and to consider some advice about how to cultivate this state of mind. Dec 21, 2015 · Don't be afraid to ask for help when you're struggling with the holidays. Reminding loved ones that you're having a rough time may be enough, but you also may want to reach out for more support.
Agree that part time staff was odd to include here. I have no idea if you are part time. I don’t keep track of other people’s schedules. I would find it helpful to know you aren’t available the rest of the day in case I need something sooner.
In this article, we’re going to teach you tips and useful phrases in English you need to craft an excellent out-of-office message along with plenty of examples.
Plus, he incorporated a delightful technique to let people know that if they really wanted him to read their emails, they should probably send them again after his return. Not only does that keep the sender accountable by saying, "If this is really important, you know when to reach me," but it also helps him truly vacate his work while he's away. And that's hard to do.
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Kate Sullivan is a work and wellbeing psychologist and doctoral researcher who holds an M.S. in applied psychology from Heriot-Watt University in Edinburgh and specializes in non-traditional careers and helping people craft their best, most satisfying work lives. She regularly writes about work-life balance and modern careers at constellationcareers.com and for leading business publications.
I used to know someone who had a snarky message about how “if this is an emergency, there are no actual emergencies in my field,” and then encouraged someone to Google for “goats in trees” and calm down. Yes, she was allowed do that in her office.
This might seem obvious, but make sure you clearly state and restate the dates you’ll be out of the office. Even if you put the dates in your subject line, you should also repeat them in the message body. It’s hard to over-communicate here. State exactly when you’ll be back, and whether or not you’ll be responding to calls and emails while you’re out. If you’re on the road but are responding to messages, let everyone know if you’ll be unavailable for an extended period (while on a flight, for example), if you’ll be in a different time zone, and in general, that they should expect a delay in response time. All in all, set realistic expectations and strive to be as specific as possible.
I kept it even though I received it four years ago because it made me laugh so much!
Also, IMO, it’s putting the burden of knowing and managing your schedule on the other person. You expect them to be paying enough attention to you to remember when you come back and to resend their request. That’s not reasonable.
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Yes absolutely! I would be really annoyed if someone did that. I would probably have to set a reminder for myself to resend that email (or emails), which is more work for me. If I’m sending the email to several people, I’d also have to ask myself if I should resend it to everyone to follow up, or maybe just wait to send it. This would stress me out that something might slip through the cracks.
(Fergus) I will be OOO from July 1-31. If you need immediate assistance, please contact Jane. (Jane) I will be OOO from July 1-31. If you need immediate assistance please contact Sansa. (Sansa) I will be OOO from July 1-31. If you need immediate assistance please contact Fergus.
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You can include the range of dates that you will be away, but ultimately the sender wants to know when they can reach you again.
When you’ve finally powered your way through that seemingly endless to-do list and are ready to check out of work mode once and for all, there’s one final thing you need to take care of: setting your out-of-office response.
