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Written by Aja Frost @ajavuu

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After one negative service experience, 51% of customers will never do business with that company again. Hence, delivering excellent service is the most important part of customer retention strategies. Auto reply messages are the best ways to maintain a transparent connection with your clientele.
I can’t agree that holding on to a request for a week or so is akin to groveling. .

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Not an OOO issue but the comment about PTSD from OldJob reminded me of this. I am a recreational sailor who often made longer offshore trips as my vacation. OldBoss INSISTED that we provide contact instructions. Mine was some variant of “Dial O and ask for the Marine Operator. Give them [name of boat], [call sign] and [approximate location by date] along with your name and credit card number. We will be monitoring Channel 16 at these times…..” Never got a call. Word spread and there was a sudden epidemic of sailing vacations in my office!
The person's message may not have reached you. Check your inbox to see if the message was received. Posted by: Jon Wiederspan - Sat, Aug 27, 2011 at 12:29 PM. How can I see shared Outlook calendars on my iPhone or iPad? How do I set up my NSD email on my iPhone or Android phone? How do I make an appointment without others seeing what it is? How do I add the District Events and Religious Holiday calendars to my calendar in Outlook? Print Article Email Article to Friend Export to PDF

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7. Only for you. Exclusivity is a powerful thing, and marketers have known this for a long time. The holiday sales season is a perfect moment to remind your contacts that being on your list has its perks.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.

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There's a term that we like to use around here called "snowbirds," which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.

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In this post, I’ll go over what an OOO message is and share some of the best examples I’ve found on Google, as well as a few from my coworkers).

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    They weren’t saying that’s the entirety of their message, just that that’s the phrase they’re using instead of ‘out of office’

    5. 5 The Friendly Professional. Season’s Greetings! Thanks for getting in touch. I’m out of the office enjoying the holidays until [date]. I’ll respond as quickly as I can when the festivities are over and I’m back at my desk.
    Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.

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    If you have questions, please contact Human Resources at 503-370-6210 or [email protected].

    Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
    Honest communication, even in the form of an email auto reply, is a roadmap. It helps people understand how best to help you and, in turn, allows them to better help themselves. Straightforward expectation setting is a way to be respectful of your coworkers’ time and pressures, but most importantly, it’s a way to be respectful of and guard your time. Even if you don’t feel an intense need to be more open in your workplace correspondence, consider modeling the behavior for others who work with you or, especially, those who work for you. It’s a small change in behavior but it’s a meaningful one. And this summer is the perfect time to start.

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    Get out of the office early.Make sure you inform your managers and co-workers that you will be leaving early. Do something fun since you are out early from work. Go for a movie or the happy hour at your favorite restaurant or bar with your co-workers.
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    First, take your pick: you can create a mellow, professional out of office email (your CEO will approve!) or, you can make an auto-reply that's a bit goofier.

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A word of warning: These greetings will not do you any favors if you're in the midst of a job hunt or work in a conservative industry. Always remember your target personas. If there's a chance they won't appreciate your sense of humor, opt for a straightforward greeting instead.

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Sorry, you missed me. I’ll be away from the office until [date]. As my inbox didn’t join me on this trip, I will only be responding to emails only when I return. That will be on [date].

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“This is MY NAME [from COMPANY] calling about REASON. Call me [by DAY/TIME] at (844) 387-6962 [pause, then repeat the number very slowly] that’s eight four four… three, eight, seven… six, nine, six, two.”

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