Feel free to share some examples of auto-reply messages that you have used or such that you’ve received. Include those in the comments below, and we can have a chat.
Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.
.
I’m currently working a part-time schedule: Mondays and Wednesdays from 9 AM to 5 PM and Fridays from 9 AM to 1 PM. If you’re receiving this message, it means you’ve reached me when I’m offline. If you need to speak with someone immediately, Siobhan, our HR associate, can point you in the right direction. She can be reached at [email protected].
Website: https://www.ringcentral.com/us/en/blog/setting-up-vacation-and-holiday-call-rules/
Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
“There is nothing so terrible as activity without insight.” - Johann Wolfgang von Goethe I realize it can be tough to justify putting in the time ...
It got bad enough that others began begging someone to cull the list. Reply all, of course (thankfully it didn’t turn into an explosion of replies all). Someone finally did remove the email from the list.
Get the time and date right for when the automatic emails start - you could choose the the moment that you actually leave the office, or some cheeky people choose an hour or two before they leave, saying that they are busy handing over or wrapping up to deal with customers or other colleagues. They are still able to check the emails they do get anyway, to reply properly to if they want to.
That said, I think it is the kind of thing that is funny with the right people and in the right situation. But an out of office message is an autosend situation, so the email system cannot actually assess if it is appropriate or if the person receiving it will find it amusing, or unprofessional, or apparently even condescending. So while it is a hilarious message for a joke, it would not be a good idea in a professional setting!
“With 76% of people reusing passwords, hackers only need to guess one to gain access to multiple accounts,” Sadler says.
Leaving an email without a responder can appear unprofessional, lose potential business and, worst of all, make you look like Scrooge!
Our office will be closed from [date] to [date] for the coming National Day holiday. We will resume our operations on [date]. Any inconvenience caused is much regretted.
Business Emails Basic Guidelines & Tips Professional E-mail Responses Business Phone Calls HR & Job Marketing Business Marketing Business Blogging Social Marketing Customer Service Ask Woculus Basic Guidelines & Tips Email Replies: 5 Best Hacks on how to Start Getting Them Every Time
That sounds like she’s using an auto-responder, not an Out of Office. The primary difference, as far as I can tell, is that an auto-response will respond to every email, whereas the OOO message will only reply once per sender when it’s turned on. (Turning it off and then back on resets it)
I am celebrating the season. I'll respond to your email when I return to work on [date]. Thank you for your patience, and I hope you and your loved ones have a joyous holiday.
I think you talk to person X and ask them to cc you when they are dealing with things sent to them because of your OOO.
Thank you very much for your email. Currently, I cannot answer your msg promptly. I will come back to you after my return on Nov 10th.