My OOO messages are always pretty casual, and the last line in the list of “for X, contact Y” is always something like “for chili recipes, contact Z”.
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In my world, “please contact $Manager” is recognition of a staffing level problem. $Manager will have to decide what project to defer if a crisis comes up while someone is OOO.
No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.
But the bottom line is, unplug as much as you possibly can. You’ll get more benefit from your time away and return relaxed, recharged and ready to take on the New Year with extra energy.
You’ve worked to make your email clear, and you’ve carefully edited to streamline your writing.The body of your email might well be perfect, but it can all go awry if you use the wrong sign-off. It’s just a word or a short phrase, followed by your signature, and yet finding the right tone to close your email often requires a surprising amount of thought and finesse.
You may also want to include bullet points of what is in progress so that your client knows you’re on top of things. That will also likely reduce the amount of emails sitting in your inbox when you return. Unlike a more generalized email (like the one I’ve provided) that you can send en masse, you’ll want to set aside some time to send more personalized emails out.
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I feel like this is the only reason to do this, otherwise its just a big piss off.
When I return from a break, I talk to the people who have acted in my stead and get the rundown of what happened/what needs to still be done. That’s part of my whole “back to work triage”.
There are proven benefits of good mental health on overall wellbeing, job satisfaction and productivity at work. In these unprecedented times, peoples' mental and physical health will have been tested.
While I won’t be quite as far and remote as the North Pole, I will still be completely disconnected from my inbox until my return. So if you require immediate assistance, please send your email to [Contact Name] at [contact email]. Out of Office Template #5 For the Person Who Will Be Checking in (Reluctantly)
Setting up an effective out-of-office autoresponder may seem to be a simple task. However, there is nothing worse than receiving an automated response that is not clear or useful. You want your “out of office” message to provide useful information and clarify why you are not available now. You certainly want to avoid any confusion or frustration.
My European colleagues get an extended summer holiday all at the same time, which means we get OOO notes like this:
Hi, I’m out of the office with no access to email until [MM/DD]. If your request is urgent, you can contact [email] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, subscribe to our fantastic newsletter[link]. Get actionable tips once per week geared toward helping you grow your business.
Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”
And… it’s playing in the background as I write this email. Guess what? I’m on vacation! And I do love my occupation.