Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!
.
We were playing a family game once everyone was vaccinated, and a thing came up about “people who reply to a text message with a phone call” and my daughter and niece turned and glared at me…
The eternally mind-blowing story of the company-wide email, OoO messages, and reply-all autoresponders that took out a 30,000 employee university email server one summer, comes to mind here…
Thank you for your email. I’m out of the office and will be back at (Return Date). During this period I will have limited access to my email.
4. I am currently out at a job interview and will reply to you if I fail to get the position. 5. You are receiving this automatic notification because I am out of the office. If I …
Written by Braden Becker @BradenBecker
I still hate that lady. She made one of my coworkers cry until she had to leave work because it turned into an unstoppable panic attack. I later had one too.
A well-deserved holiday deserves a substantial out-of-office message that really hammers home the fact that they’re still working, while you’re off on your travels – nice and descriptive to really paint the picture!
Thank you for your email. I’m out of the office for the holidays and will be back on [date]. During this period I will have limited access to my email. If you need to contact me, I can be reached on [number, another email, mailing address], otherwise, I will respond to your email on my return.
I have followed these steps on my work iPhone. I have driving mode set to manual and to apply to “allow calls from no one”. DND is on manual and I have turned on driving mode (which automatically turns on DND) in the Control Center. But when I send a test message from my Samsung personal phone, I am not getting the auto-reply.
'I’m away from my desk at the moment but will respond the moment they give me a desk' (Credit: Getty Images)
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:
Seeing and experiencing destinations is how I keep on top of the trends and make on-the-ground connections for my clients. While I'm away, take a peek at how these connections helped me surprise Tina with an upgrade to a beachfront villa for her honeymoon [link to testimonial/video/FB post with Tina's thank you email and picture of the view].
When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”
Thank you for your email. I’m out of the office and will be back at (Return Date). During this period I will have limited access to my email.