Yeah, it’s very strange. I understood changing voicemails to explain that the line can’t actually be answered, but someone is checking the messages and will respond (though that was also only an issue for the first few months), but they had no reason to even mention it for email. I started my job 3 months into lockdown, and by that point, procedures were in place to pretty much allow us to operate normally, albeit with a lot more done electronically than before.
Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
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Thanks so much for your note! I’ve packed away my makeshift office for the week in order to go nowhere and do nothing. I may be dipping my toes in the tub instead of the ocean and making my favorite Smitten Kitchen recipes for myself rather than indulging at a fancy restaurant, but I’m still trying to disconnect and recharge.
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Thanks for your email. Right now I am camping in the countryside with my family which means I will be completely switching off from all technology for a few days (gasp!).
You embraced the thrill of Black Friday, shopped local for Small Business Saturday and had…
The power of the right voicemail greeting is the caller actually staying on the line to leave that contact information or gain access to an alternative contact point. The bottom line is that a business’s situation is likely to change often and rapidly, each of which need a unique and applicable voicemail greeting to cover the circumstances
I’ve started using one that’s short/sweet but still has a little bit of JAZZ. I can’t take credit for it – I saw it on Twitter a few years ago. It’s been received well both inside and outside of my organization. Here it is. If it speaks to you, please yoink it and use it as you wish:
Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.
This seems like information that would be better in an email signature than an OOO, really. That’s how my organisation does it.
My bank still does that, and it seems to serve a good purpose there–I appreciate knowing if I should call someone else to get things done that day.
By which I mean to say: I’m on holiday, I’m definitely sunburnt, and I’m sorry I missed your email.
As with all winter breaks, but especially in a longer break, division and department leaders are responsible for ensuring that external contacts are aware of the closures and as appropriate salaried staff are performing services as necessary to meet the needs of the community during the closure, including checking email/voicemail and responding to time-sensitive matters.
If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly.
Kat is a Midwest-based freelance writer, covering topics related to careers, productivity, and the freelance life. In addition to The Muse, she's a contributor all over the web and dishes out research-backed advice for places like Atlassian, Trello, Toggl, Wrike, The Everygirl, FlexJobs, and more. She's also an Employment Advisor at a local college, and loves helping students prepare to thrive in careers (and lives!) they love. When she manages to escape from behind her computer screen, she's usually babying her two rescue mutts or continuing her search for the perfect taco. Say hi on Twitter @kat_boogaard or check out her website.
But nope, we’ve created a world where “I have a dentist appointment and won’t be in until 10 today” is cause for alarm.