While a holiday is a great chance to disconnect and relax, you have a lot to take care of before taking a break. One of these things is setting up an auto-response system that sends out automated messages to everybody trying to call and message you when you are on leave. A thoughtful out of office message lets people know you cannot respond because you are on a holiday.
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In your case it’s actually related to your work! WHOMST would not like a cute pet picture, what a bonus?!
I pretty much never pay attention to out of office replies, just note if there is one. If I really need something urgently I’ll look to see if there’s another person’s contact info, but it’s rarely that urgent. I might also look for a return date, if that matters to me. It would annoy me if I had to wade through a wall of text to find either of those things.
Education Details: Joshua Kim. January 15, 2020. Hello. I am on vacation between now and Jan. 13 and will not be checking email. Please resend your email on or after Jan. 13. Thanks, Josh. That was the out-of-office (OOO) message that I set on my work email the last time I went on vacation.
The incensed people also tended to be the type to submit things at the very last minute or want an immediate answer that could’ve been solved via google.
I take advantage of the ability to send different OOO messages to internal or external addresses. Internal addresses get a couple of people to contact if it’s urgent, usually my direct report and my backup person, since between them they can cover pretty much everything I do, or at least they’ll know who can. External addresses get a more general notice: “I am temporarily out of the office. If your message is regarding the Llama Care project and requires a prompt response from our Llama Grooming Team, please make sure that [email protected] is one of the recipients of your message.” Probably not the most elegant phrasing, but we have a distribution list for this very reason. Even requests that they know only I handle are supposed to go to the LG list.
6. Simple Automatic Email Reply Example. [Your Greeting] I will be away from (Date of Leave) until (Date of Return). For all urgent matters, you can contact
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You are hereby informed that a large number of our company workers are going to take their days off due to extreme weather conditions prevailing in the city. Due to this, there would be much difficulty in coming and going so it is a mutual decision from the heads of our office to make it closed from 25-12-20XX to 02-01-20XX. This temporary closure will result in delayed answers to your queries, so these will be answered right after the opening of our office. All the delays are regretted.
I struggle with naming a contact too. My current job doesn’t really have emergencies, so while my second in command could handle stuff I normally would, should she have to? Also, 98% of the people that would get my OOO would know who to go to anyway if they actually needed something urgent. I hate to make someone else’s life harder for my own convenience when it’s not even needed.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
Thank you for your message. I am currently out of the office, with no email access. I will be returning on (insert date).
While you certainly don’t want to go on and on in your message, there is an opportunity to engage or educate while you’re away. Here are a few options to potentially include.
Much obliged to you for your email but our office will remain closed due to upcoming holidays. Unfortunately, due to this, we will not be able to send you an answer until 12-01-20XX. In case of emergency, you can send your queries to Ms. Medley at [website], she will answer all your queries. All delays are hereby regretted.
When one of my colleagues went on vacation, he sent an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to "the highest peak of the tallest mountain." He used humorous absurdity to make it clear that he would not be checking email while he was away.
I will be out of the office until *date*. My colleague *Name* will be happy to assist you.