We have some field staff who have out of office replies set up for when they do fieldwork. On one hand it’s nice I guess, but on the other hand, they aren’t dealing with urgent matters only they can handle (they don’t manage projects or deal with clients), so it seems a bit unnecessary? No one has been disciplined for not responding to an email the same day. But maybe I’m just a crabby Gen-Xer, and a client can stand to wait a few hours or until the next day to get an answer from me.
This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you're getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
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Education Details: 14. 12. 1. Entrepreneurs and salespeople probably laugh at the prospect of being "out of office" — or, at the very least, unavailable to their clients 24/7. But the thing is, no one can be in the office 100% of the time. Even if your "office" is as portable as your laptop. Logging off will happen to every one of us, whether you're on vacation example of automatic reply out of office
I worked at an office where we used OOO messages on voicemail pretty regularly and if we forgot to change the message, our callers were quick to tell us the outgoing message was outdated. That end date feature would have been a big help for us! A local council in Wales needed to get a road sign translated into Welsh. (All official signs in Wales have to be in both English and Welsh.) They got an out of office message in Welsh from the translator they contacted, assumed that was the translation and printed the out of office message on the sign. They didn’t realise their mistake till a Welsh speaker pointed it out…
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I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
We log in to the voicemail account and simply activate any of the 4 greetings. With our Cisco VoIP system, I am able to create a Standard, Alternate, Closing and Holiday greeting, however, I can only activate/use the Standard or Alternate Greeting during business hours. I can only activate the Closed or Holiday during specific times.
I guess my first instinct might be thinking it’s rude but having seen it a few times I do get it. It really makes sense for people who get dozens or hundreds of emails a day and are gone for extended periods of time. It’s more courteous to be up front about it than silently delete like some people said they do (though I get they maybe just didn’t realize they’d need to do that).
Give yourself some slack when promising people to keep up with their messages. If your vacation ends on January 18, but you know that you won’t be able to check up on old emails for the next couple of days, mention that in your reply.
From out of office messages to lead generating auto replies. Learn how to set up and send your own automatic text replies.
The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
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You should avoid technical jargons Avoid complex vocabulary that creates confusion Maintain a friendly tone
The UPS driver is scheduled to pick me back up on the eighth. He should deliver me back to the office by the ninth (assuming he’s not late like he was this time).