Sorry I missed you — I’m unable to get to my email right this second. Why? I’m on a backpacking trip, surviving on Spam, really good water, and trail mix. You should see the stars out here.
A clear, thoughtful out of office message saves the caller from troubles and inconvenience caused by your unavailability as they know what they should do next. Such a system avoids the negative impact that could come from the inability to respond to calls and messages. Your clients would likely try and contact you again and again, getting frustrated and losing trust in your business.
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I have gotten weird pushback on this that people are offended that I would say I am out for religious observance, as if it somehow implies that my reason for being out of the office is more important (or inviolable) than theirs. I don’t even know what to do with that.
An easy win here is to be specific about your out-of-office dates, or to be upbeat about why you are out of office.
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I don’t need some fancy, forensic gin-juggler to tell me why I like something. Just keep it simple. And real happiness is about simplicity.
Thank you for your email. Unfortunately, I am currently out of the office and will not return until 3rd November.
Whether it’s a fully-blown holiday, or just a few days away that’s at the forefront of your mind – tying up loose ends at work should never be overlooked. Aside from delegating your workload while you’re away, this also means setting up an out of office email.
Anybody that might need me that quickly should have access to my calendar and can see I’m in a meeting. Anybody that can’t see my calendar shouldn’t expect a reply in an hour unless I’d said I’d be available or something.
3. "Hey, this is [your name]. If you're calling for [X reason], please [contact so-and-so] or [go to our website, send me an email]. For all other inquiries, leave your name and a brief message and I'll call you back within [one, two, three] business day[s]."
Such emails can range from strictly professional and formal to funny, depending on the occasion. You can use those messages in a way that would drive traffic to your website or serve as an instrument to form a stronger bond with your customers.
“No matter what your best intentions, you're going to get bogged down the minute you return to the office,” Sullivan says. “Don't set exact timeframes for responding to messages in your OOO. Instead, set general expectations for‘I'll respond as quickly as possible upon my return,’ giving you some leeway.”
Thank them for their email. Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
I will be out of the office until *date*. My colleague *Name* will be happy to assist you.
I hope you will be celebrating the season soon. However, if your email is time-sensitive, please contact [Alternate Name] at [alternate email] and one of our busy elves will be happy to help.
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Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!