There were a lot of bilingual staff at my last job, and they always did their out of office messages in both languages. But who knows, maybe the Welsh translator was in a rush and forgot. An agency that handles government translations like road signs might be expected have such rules. On the other hand, never underestimate the boneheadedness of the monolinguals. Especially English ones.
Yupp! At this particular place we had a client who could not get a hold of someone. They made a huge stink about it and this became company policy. We also had to change our VM every night. We also had to reply to any emails we received within 4 hours. Even if we didn’t have an answer.
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The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
18. "Hi, you've reached [your name]. I'm away from [date] to [date]. If you need help with [X] before then, please contact [name] at [phone number]. Everyone else, please leave your name and number and I'll return your call when I return. Thanks and have a great day."
I get why that would bug the hell out of you. But on the flip side, having worked with a lot of European colleagues who do this, it’s not that they’ll have to 8 hours of work on vacation, it’s that they won’t be working at all. So if your bit isn’t done by X date, then their bit won’t get done until they return. That’s just the culture there.
Save time and direct folks to a page with answers to frequently asked questions in an autoresponse to help sort and prioritize customer service inquiries. Thanks for reaching SimpleTexting, my name is Jenny. While you wait for a customer support rep, see if we can answer your question here https://txt.st/PQBLPE.
Thank you very much for your email. Currently, I cannot answer your msg promptly. I will come back to you after my return on Nov 10th.
I’ll be banning myself from my inbox, so if you need something before Monday 2/8, try Molly Fitzgerald, customer success manager extraordinaire, at [email protected]. If it’s urgent, she’ll know how to reach me as I watch my 14th consecutive episode of The Great British Bake Off.
Option 1: Wait it out. Ask yourself, “Is this urgent and important?” If it isn’t, take a beat and give me a chance to respond after I dig myself out of my inbox later this week. You and I will be better off with this expectation set now.
Yes absolutely! I would be really annoyed if someone did that. I would probably have to set a reminder for myself to resend that email (or emails), which is more work for me. If I’m sending the email to several people, I’d also have to ask myself if I should resend it to everyone to follow up, or maybe just wait to send it. This would stress me out that something might slip through the cracks.
Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
We have people who do this whenever they are teleworking, regardless of the circumstances. Teleworking is working and by putting OOM’s on, you are signaling that perhaps you are NOT, in fact, working. Stop it!
Your ooo also serves to let people know when they can expect you to reply yourself. If that’s not a concern, then I guess you don’t need one.
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3.) Benvenuti alla John Doe AG. I nostri uffici a Berlino sono chiusi per ferie. Potete contattarci nei giorni lavorativi dal Lunedì al Venerdì dalle 9am a mezzogiorno e dall’1pm alle 6pm. Per informazioni di carattere generale potete anche inviarci una e-mail a [email protected]. Grazie. Vi auguriamo una buona giornata – vostro John Doe AG.
I agree that the reasons are not relevant. But at my last company, a coworker had overly short out of office messages. Examples: “out of office today.” Or “out of office until Monday.” With no additional information about coverage, etc. Those always felt overly curt to me and made me wonder, is this person okay? Was this OOO planned or are they on the verge of a mental breakdown? (It was a very toxic culture so this wasn’t out of the question). I would be curious to hear others perspectives on this. Is too little information just as bad?
You don’t have to worry at all about your queries they will all be answered as Ms. [NAME] has taken the responsibility to answer each email of you. So, you can enjoy your vacation. Your holidays will start from 10-01-20XX and will end on 20-01-20XX. Hope to see you all in the office on 21-01-2020. Wish you all the best of holidays. Related posts September 28, 2021 Naid 0 Letter of Agreement for Reduced Pay September 27, 2021 Naid 0 Kick-Off Meeting Invitation Email Samples