This email comes from another one of my colleagues. The purpose of this email is to intercept messages during Thanksgiving, and the way in which it does so is, well, with thankfulness.
Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
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Thank you for your email, I’m currently out of the office and celebrating the holidays until [insert date]. For immediate assistance, please contact [insert name] at [insert email] and one of Santa’s helpers will assist you!
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn’t be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
Thank you for your email. I am currently on furlough indefinitely and will not be checking email during this time. Please reach out to my colleague, Darius Robinson, a project manager at the museum who can answer any questions or help you find the right contact while I’m out. He can be reached at [email protected].
I don’t think a lot of people working there made a habit of doing that, which is why a lot of people felt the no external OOO policy was excessive.
If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back from this break. But you can resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject].” Out of Office Template #6 For the Person Who Likes to Live on the Edge (of HR Protocol)
Like, I don’t feel confident enough to do it myself, but the OOO writer is probably a known Quirky Person and I admire that to an extent.
6. Simple Automatic Email Reply Example. [Your Greeting] I will be away from (Date of Leave) until (Date of Return). For all urgent matters, you can contact
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What’s the beef against part time staff? I am part time and I think it’s a courtesy to let correspondents know when I am at my desk. I also appreciate getting it from other people as I can either escalate or make s mental note of when I expect to hear back.
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The best holiday messages are short, cheerful and specific. Try to include the person’s name, as well as a memory from the holiday season or year.
At my old job, you used to nominate a contact for when you were out of the office and there wasn’t an obvious person to contact. One department was so small that they all just put the all team email so they never had to change it. Trouble is, it turns out Outlook team emails by default only accept internal messages :X
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So, not the literal first second I’m back at my desk. But as soon as I can, depending on where you land once I’ve taken a look at everything and set some priorities.