I try to substitute “parental leave” for “maternity leave” whenever possible. Trying to normalize it as a benefit to all employees (at my company) rather than a special lady-vacation.
I guess my first instinct might be thinking it’s rude but having seen it a few times I do get it. It really makes sense for people who get dozens or hundreds of emails a day and are gone for extended periods of time. It’s more courteous to be up front about it than silently delete like some people said they do (though I get they maybe just didn’t realize they’d need to do that).
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When I’m back in the office and going through emails, I’ll sometimes send a note of “I’m catching up on my emails and saw you had XX question – did you still need help with that?” before doing any in-depth research.
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I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
On the Inside My Organization tab, type the response that you want to send to teammates or colleagues while you are out of the office.
Or, worse, when someone has left the organization and the organization hasn’t bothered to put up an OOO, so I’m just emailing a blackhole until I call or someone finally checks that inbox. I never fail to set up my OoO reply, and yet most of my external contacts don’t get them. Let’s say I work for LlamaCombs, with an name(@)llamacombs.com address, and this is a company who has two clients AlpacaBrush and VicunaShampoo. I work primarily with the second, and their internal directory lists my contact info as name(@)vicunashampoo.com. It works because any e-mail sent to the second address is auto-forwarded to the first. Except it messes up OoO replies big time. Because the auto-reply is sent to my own alternate address, not to the original sender, and I have no way to change that.
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But the best OOO (actually, an autoreply) came from Ryan Reynolds – you know, the actor and gin company owner. If you emailed him, you got this (I think there were others too – this is the one I got): Thank you for your interest in Aviation American Gin! You’ve reached my Out Of Office Mission Statement.
Having a professional automated message when you are busy enough to answer customer queries right away can set the right tone for your business and inform customers when they can expect to receive the response.
PS: We love our downtime and here at HAR, we're big believers everyone needs a vacay from work. Yes, even you—the social media junkies, the workaholics, the entrepreneurial diehards who accidentally (or "accidentally") take their smartphone into the shower.
I’ve seen that from vendors. Sorry, you’re not the only shop in town and if you can’t be bothered I’m using my power of my dollar and noping away from your company.
Here is a good example of setting a queue message when all your support agents are busy.
We were playing a family game once everyone was vaccinated, and a thing came up about “people who reply to a text message with a phone call” and my daughter and niece turned and glared at me…
The idea for this one is to pick your favourite Christmas carol and repurpose it for your out-of-office response. It’s festive and sure to get a laugh! (Whatever you do, just don’t pick Baby It’s Cold Outside).
COMPLETELY agree. Every time I see an OOO for a two-hour doctor’s appointment I have to fight the urge to reply with “How much are you paid?” because I know there is no scenario in which I would have to explain myself if I don’t answer an email for a few hours and if you are that important you better make a LOT more than I do.