1.) Benvenuti alla John Doe. La nostra linea telefonica diretta non è attiva durante le vacanze. Potete trovare i nostri orari d’ufficio sul nostro sito web a: www.johndoe.de – Grazie per la fiducia accordataci. Auguriamo a voi e ai vostri cari buone vacanze, e felice anno nuovo.
“To the Robotics Corp office, this mail is to inform all the staff and employees that the office will be closed for a week on the occasion of Durga Puja. Through this mail also, I send holiday wishes for all the employees on a superb recreational holiday period. Have a happy holiday.”
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I don’t know what to say these days – I’m still working from home so “out of the office” doesn’t sound right any more, but ‘off work’ seems like too much? I’m probably way overthinking it but I’ve felt stuck every time I need to write one lately.
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List the full name, phone number and email of an assistant or a coworker who can respond to messages and meet deadlines in your absence. If more than one person is handling your duties, list each one and the reason for contacting them. In some cases, you may consider providing a way to reach you in case of an emergency.
I pretty consistently just do “Greetings, I will be out of office from (date) to (date) with (limited/no) access to email. If you need assistance, please contact (boss) at (email address) – otherwise, I will follow up with you upon my return. Thanks!”
No matter what your message says, just make sure you have one – it’s the polite and professional thing to so. To help you get started, we’ve put together some examples you can test, tweak, use, and share with colleagues.
Stav is a senior editor and writer at The Muse, where she covers careers and work with a focus on diversity, equity, and inclusion in the workplace. Before joining The Muse, Stav was a staff writer at Newsweek, and her work has also appeared in publications including The Atlantic, The Forward, and Newsday. Stav earned a B.A. in history with a minor in dance at Stanford University and holds an M.S. from Columbia Journalism School. She won the Newswomen's Club of New York's Martha Coman Front Page Award for Best New Journalist in 2016. She prefers sunshine and tolerates winters grudgingly. You can find her on LinkedIn and Twitter and can visit her website here.
My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
Now make your email unique when you are out for traveling for work and be a standard part of the job. If you are traveling to a conference you can set up your email.
A Christmas closure email is an email sent to the staff stating that the office, institution, etc. will be closed for the Christmas holidays. It can be one that a store will send to customers as well.
I do think mine sometimes gets a little wordy because I generally have 2 to 3 people that I direct people to depending on need. But, I figure it’s less hassle than only going through one person and getting shuffled around.
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
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