Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
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Thank you for your note. I’m currently out of the office, returning on [date]. I’ll respond to your message then.
You can use software like AppogeeHR to set up vacation emails that will automatically turn on when you go away for approved leave. You can also create templates of emails to share with your team with a tool like Right Inbox.
That’s what I always reasoned… better to annoy with too much information that saves hassle on the backend then be brief upfront and sentence people to OoO purgatory.
Front makes it easy to save vacation responders and turn them on and off. If you're not on Front (yet!) here's how to save one in Gmail or Outlook. Then just copy your message into your vacation responder, rest assured your emails will get a response, and hit that glorious "Sign out" button.
Thank you for your message. I’m on sick leave and will get back to you as soon as I return to the office.
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
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I’ll be back in the office on August 7th and if all of the stars are in alignment, I’ll respond to this email before Labor Day.
My dad will call and leave — legit — a 5 minute voice mail where he will tell me that he has something to tell me, that it is really funny, that he can’t leave it as a voicemail because I won’t get it, or maybe I won’t find it funny, that’s fine, I don’t have to call him back, it was stupid anyway, it probably isn’t funny….. He goes through all of the stages of passive aggressive behavior before ending with “Anyway, call me back.”
The tone of your out-of-office auto-reply may vary depending on the intended recipient of your email.
You must pay close attention to signs of negative language or tendencies to sound monotonous. Instead, you can use simple, everyday vocabulary to convey your message.
I had a friend in high school whose voicemail was him singing that song. However, I didn’t have cable at the time (living in a rural area in the early 2000s) and didn’t get the reference. I thought he was soooo clever!
Braden also recommends using HubSpot's out-of-office email generator to create your OOO message.