Every holiday, we customize our voicemail for relevance to the theme and season. This Thanksgiving, the message is this: “Thank you for calling. We are currently closed in observance of Thanksgiving. We’re unable to attend your call today, but we promise to get back to you if you would kindly leave your name and contact details on record.
If your matter is urgent you can contact (contact person with contact details) for assistance.
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Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
One of my favorite OOO messages I ever received was from a customer who was a barrister or soliciter (not sure the right term for an English lawyer). It said he would be unavailable because he is “on trial.”
Tip: If you’re not sure how to leave a good voicemail, check out the most effective voicemail script ever and how to end a voicemail that keeps the sales conversation open.
If you require immediate assistance, please email [email protected] in my absence. Thanks.
Our auto-replies to outside people are two or three paragraphs long though, which feels ridiculous but is actually necessary.
I mean, this is what I pretty much did upon returning from my maternity leaves but I would never put it into an email! My maternity leave OOO was the vague “I am on extended leave and am not anticipated to return until X. Please contact Joe or Fergus in my absence.” X being a vague time-frame based on my due date and the length of my leave. No one is waiting 3+ months for an answer so I did get to delete most of the 500 emails I got during my most recent leave! I did once have someone internal tell me I should say maternity leave rather than leave, but really, what does it matter? I’m gone for a few months and no one outside of the company really NEEDS to know why.
Q. If I am not impacted by this winter break schedule (because I work at UTMC, for instance), do I receive additional paid days off per year?
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I feel like this is the only reason to do this, otherwise its just a big piss off.
A former coworker used to always include a kitten picture when she submitted invoices.
I am currently out of the office on my holiday – I’m probably drunk somewhere in a bar in Spain. See you when I get back.
8) I am currently out of the office. I have a cell phone, but I will not be giving the number out. If you can guess the number, however, I will take your call.
I saved this one for the last example. It’s exactly what anyone would like to say when an associate messages them regarding any work during the holiday season. It talks about the ‘me time’ and also shares empathy for the sender. Especially, asking the sender to order the Pepperoni Pizza after stating the date of return is a fab movie. One of the best ways to display empathy is being humorous as it doesn’t put the other person into pressure- it makes way for helping them take the situation lightly!
I might be your coworker. I don’t get a lot of calls so it slips my mind constantly. Email I just set up a timer and it’s so much easier that way.
A happy holidays email signature is an excellent opportunity for your company to market itself and its products. It can increase your brand consistency, promote your latest content, and can widen your social media reach if used well. It can also increase the ROI of your crucial marketing campaigns. Post written by guest blogger Daniela McVicker.