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I worked with a guy years ago who would update his voicemail greeting literally every time he left the office. So the bare minimum would be that he’d record a new message when he arrived in the office in the morning. Then, when leaving for lunch he’d record a new greeting listing the time he would be back in the office, then he’d record a new message when he got back from lunch, then a new one at the end of the day saying he would be back in the morning. That’s not even counting the times he was out of the office on work business. It was deranged, especially since he had the type of job where he would normally be in and out of the office often.
Live support will be unavailable during our closure. Emergency support requests should be submitted via our contact form or via Basecamp if your project is currently active. We wish all of our clients a very happy and safe 4th of July holiday. We look forward to working with you when we get back from a well deserved long weekend. See you next week!
Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
We’re always busy. Sometimes we’re too busy even for work. This is where out of office message comes in.
I say “thanks for your message” because it feels to brusque without a greeting – but I can see it either way.
Whatever style you may adopt, it’s still useful to know that some of the general rules apply to all instances: Stay consistent with the preferred communication style, particularly if you go for more creative options Double check for grammar and typos, as your template will be sent to many addresses Do not overdo it in terms of using unconventional style, particularly if you are not sure that it will fall on right ears with some of your customers Wrap-up
Please note that all queries and orders posted at least [X] days before [starting date of the holidays] or during holidays will be processed immediately once we are back at the store.
I, for one, tend to forget to set my automated out-of-office (OOO) email responder and scramble to do it before the plane takes off 🙈 It’s important to inform your customers and business associates (and remind your colleagues!) that you’re away, especially if they’re expecting a prompt response.
“We all need breaks from time to time. Today I will be disconnecting from all things work, and going for a walk to smell the roses and soak in the sunshine.”
Hello, All our stores will be closed until the end of the week for [Christmas]. We will respond to all your inquiries once we are back on [date]. Merry Christmas! Regards [Name/signature]
I hate to break it to you, but I’m on annual leave until [end date] and will have limited access to my emails until then.
Hopefully they drop it because it doesn’t seem appropriate. If they don’t, I’d suggest something like Today is National Pirate Day, today is John Lennon birthday under your signature. It’s a fun random fact without being offensive and easy enough to do. Yet also a pain in the ass of course; )
Thanks for your email. I’m currently on holiday with my family for the first time in what seems like forever. For urgent matters, [NAME] will help you. She doesn’t have a cape, but she is basically Superwoman. See you real soon. (Source: Futureofworking.com)
5.) Caros clientes, nosso escritório estará fechado de 24 de dezembro a 2 de janeiro. Você pode nos contatar, como de costume, na segunda-feira 05 de janeiro. Desejamos a você e sua família um Feliz Natal e um feliz ano novo.
That’s so weird! Email is the correct way to reach a teleworking person, that’s the worst place for an OOO message. Stick an OOO sign on your physical office door, by all means!