With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability.
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Every employee email is an opportunity to tell your customers and clients of your Christmas opening hours. Letting your customers know when you’re open is especially important if you have international customers whose offices will be open over the festive period. Also, make sure you remember to turn on an auto-response when your office is
3. Suggest Reading the Documentation. This is the office closed for holiday template that our support team uses. If you have an extensive documentation published on your site, you can recommend users to read the documentation while you get back to your users.
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I have a colleague who directs people to email an alternative email alias when she’s on leave. This alternative email alias? Yup goes to her. Don’t know why she does it. She’s also set a rule in her team that they have to answer each others’ phones of someone is away from their desk. Inevitably, the person answering the phone can’t help and tells the caller to send an email. It drives me up the wall.
Are you fully inspired by the creative out-of-office messages above? It’s time to write your own — your upcoming vacation depends on it. Try HubSpot’s OOO Email Generator if you’re feeling stuck, and remember, an out-of-office email doesn’t need to be boring. On the contrary, it should inform and entertain. You don’t want people hating on you because you took a much-needed break.
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You just have to be very certain of your audience if you’re going to use an email with humor. It has to be the right tone, and it has to be right for your business and your clientele.
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Before I implemented this system, I got *way* too many calls asking if so-and-so was out of the office that day when an OOO tells them that Bob will be back in three hours and to call Sue in the interim. The OOOs have reduced status check calls to practically zero, and the OOO preview pops up in our system as soon someone’s email is entered.
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Hi, I am currently attending a training session. As a result, my reply might take a bit longer than usual. I apologize for that. I will be able to respond in a more timely manner starting from [DATE].
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Also known as “autoresponder emails,” out-of-office messages run the gamut. From funny, to clever, to snarky, this message can both show your personality and let senders know that, well, you’re out of office.
I agree about the out of office reply. Made me laugh. Given that I work a high stress job, I can always use some laughter, so I actually don’t mind it.
I thought it was funny but could never get away with using something like that at my org. I loved the “competent people who work for me” part – I make this joke all the time. We have some people who feel that they should have a manager personally attend to them and, at least in my case, my highly competent team is in the weeds of that work a lot more and are not rusty (like I am).
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If you are a contingent worker or un- or under-employed, just email and I’ll give you a free subscription, no questions asked. If you’d like to underwrite one of those subscriptions, you can donate one here.
I’m four weeks away from going on maternity leave for six months, so I’m in the process of divvying up my clients between colleagues, or finishing off work and closing cases. I will need an OOO for anyone who pops up again having been closed in the past, so this thread has been useful to get me thinking about it!
Here is a quick checklist of 65 messages that will be useful to make your holiday closing smooth and efficient, from setting gone-for-the-holiday notifications to resetting thermostats.
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Over Twitter DMs, one woman sent me her OOO messages from when she was diagnosed with breast cancer. The messages — composed while she was undergoing chemotherapy treatments and recovering from surgery — were detailed and unique. They offered touches of humor, honesty, details about her treatment schedules and set expectations for others trying to reach her. She offered alternative contact options for potential emailers to make sure urgent requests didn’t fall through the cracks but offered a dose or reality as well. I particularly appreciated this line:
Just because it’s an automated message doesn’t mean you can’t seize the opportunity to collect leads. Provide the opportunity to collect an email or address within your text response. Thanks for reaching out to JT Morgan. We’ll get back to you shortly. In the meantime, have you subscribed to our weekly investor newsletter? https://txt.st/PQB
I'm not actually at the North Pole, but I am preoccupied with wrapping presents, drinking hot chocolate, and listening to festive music. Therefore, I won’t respond to your email until [date]. Thank you for your patience, and I hope you have a wonderful holiday.
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I’m currently out of the office between [DATES], as I’m attending the yearly WordCamp. Perhaps you will also be there, and we can meet in person.
I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.
That doesn’t sound odd to me at all, depending on the company. I used to send a staff-wide note because they needed to know I would be out and they could plan accordingly if they needed anything. At my current company I wouldn’t do this, but that’s because it’s massive and I only directly work with a small team.
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A. You can set up a Gmail Christmas signature easily with our email signature maker. First, sign up. Then, customize your signature: Choose a template, enter your details and select your color scheme. When you’re done, click on “Export to Gmail.”. Connect your Gmail account and you’re all set. Start spreading the holiday spirit!
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If there is an emergency, please email [email protected] and someone will contact you as soon as possible.
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Meanwhile, feel free to get familiar with our newest article on [ARTICLE NAME AND LINK]. I’m sure you will find the content useful.
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I’m currently working a part-time schedule: Mondays and Wednesdays from 9 AM to 5 PM and Fridays from 9 AM to 1 PM. If you’re receiving this message, it means you’ve reached me when I’m offline. If you need to speak with someone immediately, Siobhan, our HR associate, can point you in the right direction. She can be reached at [email protected].
My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
My boss does not understand OOO and thinks I saw his email and sent the reply personally and does not understand why I didn’t answer the actual question.
For me, life isn’t just about having my brain cryogenically frozen so I can be revived two hundred years after the apocalypse to dance with the chosen few along the gilded path to Valhalla.
That’s what I always reasoned… better to annoy with too much information that saves hassle on the backend then be brief upfront and sentence people to OoO purgatory.
I wonder if anyone ever calculated how much time was wasted producing those messages.
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We’ve certainly come a long way since the honeymoon days of You’ve Got Mail, the 1998 Meg Ryan romcom in which each new electronic missive set Tom Hanks’ heart fluttering (and vice versa). These days, in tech circles, you’ll hear tales of folk who’ve set their email servers up to automatically delete unread emails after a week – before going on holiday for a full fortnight. Others have reduced the OOO to a single word in the subject line: “Nope.”
What we need in our work communication is not more professional politeness or less formal, chat-based messaging applications like Slack. We need honesty. The problem is that we’ve conditioned ourselves to see honesty as self-indulgent or disrespectful. I’d argue the opposite is true. Honesty, even if it’s a bit more inconvenient for all parties in the moment, pays dividends later. It builds trust. When my partner Anne Helen Petersen and I were interviewing people for our forthcoming book on remote work, a frequent lament from both middle managers and workers was that they didn’t feel like they knew how to succeed in their jobs; that they were guessing what their superiors and coworkers wanted and, even when they asked, they didn’t quite trust the responses they got back.
Hi, and thanks for writing! I’m out of the office with no access to email until [DATE]. If your request is urgent, you can contact [EMAIL] for assistance. Otherwise, I’ll get back to you as quickly as possible when I return. While you wait, why not subscribe to our fantastic newsletter? You’ll get actionable tips once per week geared toward helping you grow your online business. Join us here [link].
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She’s been with our org for 32 years, haha. And our departmental email policy for the last at least eight of them has been “check your email at least twice a day.” Definitely no expectations of a 15 minute turnaround.
10. "Hello, you've reached [X company]. We can't take your call right now, but please leave your name, contact information, and reason for reaching out, and one of our team members will be in touch within 24 hours."
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When I return from a break, I talk to the people who have acted in my stead and get the rundown of what happened/what needs to still be done. That’s part of my whole “back to work triage”.
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You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).
Thanks for your message! I’m currently buried in snow and will get back to you once I’ve defrosted on January 2nd.
If you’ve written an out-of-office message before, you’ll surely know some of the basics. For the most part, they still apply during the pandemic, with a few additional considerations. Here’s a quick overview of what you should keep in mind as you compose your autoreply these days:
Need to set up a generic away message for times you’re away from the phone or need to refocus your attention? Simply throw this template up for a few hours to buy yourself some time. Thank you for contacting Lulu’s, you’ve reached Anne. I’m out of the office currently, but I will respond to your message by 3 pm. Thank you for your patience!
The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
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How's that for an out-of-office message? Probably not ideal. As a working professional, emails are your lifeline. And even when you're not around to respond, you need to let senders know you're not actually ignoring them.
But to set a vacation mode on the iPhone, it is better to select manually. This will give you more control to change the mode at any time.
There is no built-in auto reply-feature in iOS to set out off office message for iPhone to auto-reply for text and calls. Auto-reply on Text message on iPhone is an essential feature that is useful when you go for a vacation or out of station for a while. However, there is a workaround to set auto-reply text messages on the iPhone for calls and texts. This will work all the time and send iMessage auto-reply for incoming calls and text messages to your iPhone.
These holidays will allow us all to enjoy the great season and have some amazing time with family and friends. This email is to inform you [all] that the office will be closed for [ X] days from [ DATE] to [ DATE] due to the coming festive season. Our premises will remain closed for normal business from [start date] up to and including [last date].
I mean, this is what I pretty much did upon returning from my maternity leaves but I would never put it into an email! My maternity leave OOO was the vague “I am on extended leave and am not anticipated to return until X. Please contact Joe or Fergus in my absence.” X being a vague time-frame based on my due date and the length of my leave. No one is waiting 3+ months for an answer so I did get to delete most of the 500 emails I got during my most recent leave! I did once have someone internal tell me I should say maternity leave rather than leave, but really, what does it matter? I’m gone for a few months and no one outside of the company really NEEDS to know why.
Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
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I’m part time. I don’t use an out of office message, but I do have my hours in my signature, and sometimes include that information in the body of email. Many of the people I correspond with frequently need things turned around quickly – postings for public meetings need to go out so many days ahead of said meeting, and similar. They need to know when I’m available to get the work done!
An out of office message is a compact text that conveys the most important facts: How long you’ll be unreachable, when your contacts can expect an answer, (optionally) the reason for the absence, and, if necessary, a personal note. A referral to another email address, e.g. to one of your colleagues, is often helpful or even necessary.
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
That’s how I feel about OOO for when I’m only gone one workday. Very rarely am I dealing with anything that can’t wait 2 business days. I only set up OOO replies if I’ll be gone longer.
I’ll be back in front of my computer on [date] and will respond to your message then. If you require immediate assistance, please feel free to send an email to [Contact Name] at [contact email] so that they can help you out.
Please accept our apology for the inconvenience this may cause. We are thankful for your understanding.
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Here are some suggestions for what you should always include in your auto-reply emails when you are out of the office:
I will always assume it is an inability to interact in an adult fashion with the world of technology. There is no good reason to avoid voicemails so aggressively – those that are doing so should probably be seeking therapy to overcome their issues with technology and/or the human voice. A lot of us process text faster and more accurately than speech, especially poor-audio-quality speech recorded by someone who didn’t bother to leave all the relevant information. Most voice mails are bad.
Changing it every evening is definitely too much, though. I would assume the vast majority of people sending business email understand the concept of working and non-working hours…
That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.
Hello! Please note: [date] through [date] are holiday days for our employees. Our office will be closed and because of this there will likely be a delay in responding to your email until [date] when most of our team returns.
Hope you all are fine and doing well. As we know that the festive season is arriving and we all are looking forward to the holidays. These holidays will allow us all to enjoy the great season and have some amazing time with family and friends. This email is to inform you [all] that the office will be closed for [X] days from [DATE] to [DATE] due to the coming festive season. Our premises will remain closed for normal business from [start date] up to and including [last date]. We will start working on normal days from [DATE] and all the business practices will resume on [re-opening date]. If you have any queries related to the closure period please do not hesitate to contact me. Happy Holidays! (Source: Futureofworking.com) Share this post
