For urgent matters please reach out using my mobile number +111 1111. For technical related issues please contact [email protected]
Our office will remain closed for Christmas. We assure you that all your emails will be answered as soon as we return to the office. Merry Christmas!
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I think the problem is that “at your earliest convenience” is a formulaic convention that uses explicit, almost exaggerated politeness to basically issue a stern direction, meaning “as soon as you possibly can”. When you turn it into “at my earliest convenience” it’s unclear if you mean “whenever it’s convenient for me to get to it” (what the words say) or “as soon as I possibly can” (what the meaning of the formulaic original is). Or else it sounds like you didn’t quite understand how “at your earliest convenience” works.
My office has a shared vacation calendar, which I think is a more helpful way to handle this.
If your phone system allows employees to receive external calls at their desks, instruct them to record a "closed for the holidays" message or "out of office" voicemail greeting that gives callers essential details about the closing.
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
Not every vacation you take is going to leave you completely unreachable. For those days when you’re out of the office but are still checking and responding to email or phone calls, make sure your message explicitly states that people will still be able to reach you, and how:
That said, be careful with messages that are this curt. Make sure you’re familiar enough with your audience — and your boss, for that matter — to know that this sort of out-of-office message will be met with a snicker, and not with annoyance.
Are you always entertaining your colleagues with useless facts? That doesn’t need to stop just because you’re going on holidays.
If you require immediate assistance, please email [email protected] in my absence. Thanks.
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A former coworker used to always include a kitten picture when she submitted invoices.
Because of this, typical out-of-office replies will often split the difference between our hopes and fears and say something like: “I’m out of the office and can be reached but if you need assistance right away, please contact x person.”
This works fine but I notice it also adds after your auto-responder at the bottom an option for them to reply “urgent” to ensure I receive notifications which seems damn pointless if you ask me. Is there a way to switch that off because it seems to be counter-intuitive to setting the auto-responder that you’re not there or on leave? Thanks Trace
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I’ll reply to your message promptly when I return. But, if you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
This used to drive my supervisor crazy, she’d email me “it looks like your OOO is still on.” I had to explain the rationale a few times before she understood.