Hi, Happy holidays! I am currently out of the office, with no email access. I’ll be returning on [date] and will get back to you as soon as I can. Happy holidays!
If you need immediate assistance during my absence, please contact (Contact Person with email and phone). Upon my return, I will reply to your emails in a timely manner.
.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
An out of office message could become an opportunity to connect with your client on a more personal level. Consider sharing something about yourself that they might not have known about while working with you.
Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
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I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.
A good voicemail greeting is short and professional, lets people know that you’ll get back to them, and invites callers to continue engaging with a call-to-action. You should also show your personality if you’re in an industry or role that allows that. If your industry is more conservative, however, you’ll want to keep humor and personal touches to a minimum. A greeting Your name Your company A simple explanation for missing the call (e.g. you’re away from the phone or are on holiday) A rough estimate of when you’ll get back to the person An alternative person to reach out to (if you’re out of office) An alternative mode of communication (if you prefer email or text) A call-to-action such as “Leave a message” or “Send me an email at [email protected]”
Thank you for your email. I am out of the office and will be back on Nov 10th. During this period, I will have limited access to my email.
I am currently on my annual leave and will return to the office on *date*. If your request is urgent, please contact my colleague *name* at *email* or *phone*.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
I’m not sure I agree. Just as it’s part of the job for someone to handle their emails, it’s also part of the job for the sender to make sure that their request is sent to someone who is available.
Here is an auto reply message example that provides an alternative email contact option to assist customers during the absent period. Thus, helping customers not to make impromptu decisions and understand the next course of the move.
Thank you for your email. I’ll be offline starting Friday, November 20 through the Thanksgiving holiday with limited access to email, and will respond to your email upon my return on Monday, November 30. If you need immediate assistance, please contact Maria Gonzalez, my fellow digital marketing manager here at MixCo Media, at [email protected]. Thanks for your patience!
An ex-Apple PR, Karen's career highlights include interviewing Apple's Steve Wozniak and discussing Steve Jobs’ legacy on the BBC. Her focus is Mac, but she lives and breathes Apple. Recent stories by Karen Haslam: How to delete cache on a Mac How to update iOS on your iPhone Apple releases important security updates to stop spyware About Macworld Contact Site Map Information for Advertisers Licensing & Eprints Privacy Policy Terms & Conditions Cookies Follow Macworld on Twitter Follow Macworld on Facebook
Of course, very few people would be so pushy as to send you a private message about a business issue while you’re on holiday. Still, the odds are that you’ll amplify your social media reach and gain some new followers by including links to your social media in an OOO message.
If you have questions after reading the Frequently Asked Questions (FAQs) below, please contact your Human Resources consultant. Winter Break Schedule: FAQs