I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
But you don’t need to write an instruction guide for people as though they’re incapable of solving their own problems without you.
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Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
The root of that question, as pointed out in this New York Times article, is that taking vacation can be a bit emotionally conflicting.
5. Provide Your Mobile Number. This template comes handy if you don’t prefer checking your inbox during the holiday but want to provide your mobile number for urgent inquiry.
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If you are traveling for a work-related conference or business trip and have limited access to email, let people know in the body of the message. This shows that you are active in industry circles and that you’re dedicated to learning and serious about your professional development. This will win major credibility points in the eyes of your email inquirers.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
Need inspiration? Here are five out-of-office message examples from the career development site guaranteed to spread holiday cheer professionally:
When I worked in a federally-regulated industry that required drug testing, we always tended to say “our drug program” when we should have been saying, “drug abatement program.”
Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
In my absence for pre-sales support services, you can drop an email at [email protected] or reach out to (YOUR COLLEAGUE’SNAME)/[email protected]
Josh Kopelman’s vacation email is a classic example of taking a blunt approach at OOO messages.
Hey, there! I’m out of the office this week, but my Twitter signal is always on. Seriously, I’ve got robotic wonder thumbs! (No, not really.) I never fail to tweet fascinating stories about how people can win big with their marketing efforts. So, until I’m back at my desk, won’t you follow me [LINK]? Whether you follow me or not, I’ll get back to you as soon as I can upon returning to my desk on [DATE].
If you’re at a work event (e.g. a conference)If you’re off sickIf you’re working from a different location