Hi, I’m Troy McClure. You might remember me from such out-of-office messages as Avenge My Death if I Don’t Return from DMEXCO and Bye Now, I’m on an Absurdly Long Cycling Trip.
A separate after-hours attendant menu can inform callers that your office is closed, state your business’ operating hours, and provide options that callers can immediately act upon. For example, you can direct them to your website for FAQs. If your business provides an account login page, remind your customers that they can login at any time to get general account information. In this situation, be proactive.
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Compelling visuals catch the eye, bring automatic messages to life, and they add a spark of creativity and imagination to your message.
Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
You probably received a number of these emails, and thus you should be familiar with the information out-of-office emails provide.
Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."
Just hang in there, the holiday break is near. Alas! You can finally disconnect, recharge, and relax.
Veterans Day continues to be observed on November 11, regardless of what day of the week on which it falls. The restoration of the observance of Veterans Day to November 11 not only preserves the historical significance of the date, but helps focus attention on the important purpose of Veterans Day: A celebration to honor America's veterans for their patriotism, love of country, and willingness to serve and sacrifice for the common good. Parish (2) Clerk of Court (21) State (3) Holiday Announcements (8)
The subject line. This is the very first thing your customer will see, before they even open your email. The opener. The first line is what greets the customer as soon as they open your email. The “thank you” The body. The email signature.
I think it’s irritating and condescending and could have been funny if only one of the goofy elements was incorporated, instead of trying to make a cohesive comedy bit. It seems like the points should be reversed. Most urgent to least urgent. If I have a truly urgent issue I don’t want to read through that I should ask myself if it’s important and urgent. If it’s something that can wait, I’ll just expect a delay. If it’s not important or at least worth communicating, I wouldn’t be sending the email.
Much obliged to you for your email but our office will remain closed due to upcoming holidays. Unfortunately, due to this, we will not be able to send you an answer until 12-01-20XX. In case of emergency, you can send your queries to Ms. Medley at [website], she will answer all your queries. All delays are hereby regretted.
I’m currently out of the office between [DATES], as I’m attending the yearly WordCamp. Perhaps you will also be there, and we can meet in person.
What Should Your Vacation Message Include?A subject, with the dates you leave and returnWho to contact in an emergency (name, email, and phone number)Point of contact for non-urgent inquiries (name, email, and phone number)Keep Your Message Professional
Thank you for your email. I am no longer with [company name]. Please direct enquiries to [insert name and email] or [insert name and email].
I once emailed a colleague in our main office and got an OOO reply that said just: “I am currently out of the office. Please press 0 to reach the operator for assistance”
So, because I want you to be able to enjoy your time off, I’ve put together these two email templates to help you make it abundantly clear that you’re not around for the next 24 hours.