In conclusion, an eager customer trying his or her best to reach out to you is the last person you want to disappoint. Make their day special with an unexpected or quirky autoresponder email that your customers wouldn’t have thought they’d see in their inbox in a million years.
When crafting an out-of-office reply, keep in mind that you must provide sufficient detail so that recipients understand exactly when you’ll not be able to respond.
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I can see why you’d have a negative reaction to it–that’s how I felt the first several times I heard about these kinds of emails–but I don’t think it’s actually rude (unless they’re saying “if I get emails from Ali G, I’m deleting them”). The wording of the email can be rude, but the general concept of this kind of email isn’t.
Careful. Holiday revelry and debauchery ahead. Proceed with caution (if you dare).
For example, if you don’t clearly state the dates you’ll be gone, your office coworkers and clients might send you multiple emails, clogging your inbox and making it difficult for you to catch up when you're back. And if you don’t include the name and contact information in your outgoing message for the coworkers who can help in your absence, your well-earned vacation time might get in the way of ongoing projects at the company.
I came across a woman’s Maternity Leave OOO message which said “All emails will be deleted upon my return. If it still urgent after (return date), send another message.”
I would very much like to meet him, and I don’t know if that proves or challenges his point…
Happy Holidays is used only around Christmas in the USA. Traditionally, it was meant to include both Christmas and New Year's Day. We don't usually say "Happy Holiday" at other times, although there's nothing wrong with saying it.
Perhaps someone reached out to your marketing department regarding a press inquiry, guest post pitch, etc. You’ll want to be sure you’re ready with a response. Thanks for reaching out to NAPA marketing, someone will be in touch with you shortly. What can we help you with?
This article originally appeared on The Daily Muse and is reprinted with permission.
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!
Or, announcing a trip on social media could result in email or social media offers too good to be true. It could open the door to spoofed travel details from an airline or hotel from thieves looking for credentials. Because so many employees use the same credentials for business and pleasure, this can put the organization at risk of an attack.
We had to do this at my prior position so that agents knew that we were in the office that specific day. Now i dont even use my phone as most internal people call me on Teams.
Your clients should know when they can expect a response and when you might be unavailable due to unforeseen circumstances.
Student emails at 3am Saturday morning, then is sends an email Sunday night, miffed you didn’t reply.
Try something like, "For immediate assistance, please contact Boss Name at [email protected]."
It’s a reminder to you that you should be disconnecting, Smith says, whether it’s to recharge during your staycation or to focus on a family emergency. And it can give you peace of mind to know you’ve communicated what’s needed for things to continue running smoothly in your absence.