We were playing a family game once everyone was vaccinated, and a thing came up about “people who reply to a text message with a phone call” and my daughter and niece turned and glared at me…
What we need in our work communication is not more professional politeness or less formal, chat-based messaging applications like Slack. We need honesty. The problem is that we’ve conditioned ourselves to see honesty as self-indulgent or disrespectful. I’d argue the opposite is true. Honesty, even if it’s a bit more inconvenient for all parties in the moment, pays dividends later. It builds trust. When my partner Anne Helen Petersen and I were interviewing people for our forthcoming book on remote work, a frequent lament from both middle managers and workers was that they didn’t feel like they knew how to succeed in their jobs; that they were guessing what their superiors and coworkers wanted and, even when they asked, they didn’t quite trust the responses they got back.
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I, in turn, will cheer you up with some sunny photos of this great place where I’m staying.
I think that it depends on whether or not that OoO was going to people in the company, who new your personsality and would appreciate the humour/personal touches, or to everyone, always. If I got the from OoO from a quirky co-worker, fine. It I got it from an outside contact that I have had little contact with? Unprofessional and a bit off-putting.
I worked for a federal contractor back during the Great Recession when government offices were shut down/working with a skeleton crew. I still remember getting OOOs from almost every email address in the agency we worked at explaining they were on furlough & to contact one specific person if the issue was urgent. We all assumed this poor person was hiding under her desk, rocking back & forth, with her head in her hands.
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Don’t leave messages that come in outside of business hours hanging. Instead, let them know when they can expect a response. You’ve reached Maggie at HealthCorps. Our business hours are 8-5 EST and I am currently OOO. I will get back to you within the next business day, thanks!
International locations, such as Carnegie Mellon University in Qatar, may observe different holidays. Holiday Schedule Official University Holiday FY 2021–2022 (Observed*) FY 2022–2023 (Observed*) Independence Day July 5, 2021 July 4, 2022 Labor Day September 6, 2021 September 5, 2022 Thanksgiving Day November 25, 2021 November 24, 2022 Day After Thanksgiving November 26, 2021 November 25, 2022 Christmas Eve December 23, 2021 December 23, 2022 Christmas Day December 24, 2021 December 26, 2022 New Year's Eve December 30, 2021 December 30, 2022 New Year's Day December 31, 2021 January 2, 2023 Martin Luther King, Jr. Day January 17, 2022 January 16, 2023 Memorial Day May 30, 2022 May 29, 2023 Juneteenth June 20, 2022 June 19, 2023
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Seeing and experiencing destinations is how I keep on top of the trends and make on-the-ground connections for my clients. While I'm away, take a peek at how these connections helped me surprise Tina with an upgrade to a beachfront villa for her honeymoon [link to testimonial/video/FB post with Tina's thank you email and picture of the view].
Q. Are there sample voicemail and out-of-office email messages that we should use?
Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
As to who you choose, you might consider listing a coworker, your supervisor, or an on-call number if available. Just make sure to clear this with whomever you pick as a support person so they’re aware they’re backing up your calls and emails for emergent situations.
Half of the auto-replies I get are for very specific chunks of time. Like, if you are out of the office for three hours I don’t need to know, dude.
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Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
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