Automated reply messages are predefined responses used to communicate with customers across specific scenarios and keep information transparent. It helps customers to understand what is actually happening – whether your agents are busy, out of the office, or on holidays.
2. Here’s your [holiday name] to do list. Holidays are a busy period, both for marketers and consumers alike. Most of us are turn back to the good ol’ pen and paper to put together all kinds of to-do lists.
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I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
So I thought I had a solution, but when I tested, I realized I don’t have access to my phone at all unless I turn off DND. UGH! Defeats the purpose. Is till want access to my maps, apps, safari and social media while on vacation.
An out of office message lets you keep people informed and tells them how to proceed in your absence. You can also select options for urgent matters within your out of office message.
Hi there, Thank you for reaching out! We are currently in the middle of our busy season so our reply may be delayed up to three days. We appreciate your patience while we look into this for you! Thank you.
I have no idea! He was pretty quirky, but in a harmless way. Like, he didn’t expect other people to spend that kind of time on their VM greetings, and he took our good-natured ribbing about his unusual habits in stride.
In the Settings panel, select “Automatic replies,” then click “Turn on automatic replies.”
Hello! Thanks for getting in touch. I’m out of the office until [DATE] with limited access to email. But never fear! I’ve left you with some helpful writing tips to read and share.
Two to three sentences is usually enough to tell recipients everything they need to know.
Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back in the office. But, if this is an urgent request, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.
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I had a boss who was mad if I put his full name on my OOO. I was his deputy. He said people should know how to contact him if I just use his first name. He thought the public would get his info (public-facing office but we didn’t correspond with the public at our level, of course). It made me feel very very silly to comply.
Website: https://www.interimbusiness.com.au/7-ways-to-announce-your-holiday-office-closure-to-the-world/
Former boss used to put an OOO for EVERYTHING. Like, “I’m doing interviews today and will reply tomorrow.” Nothing was ever on fire so it could have indeed waited until tomorrow without the OOO – people probably wouldn’t have noticed.
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