Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').
To sweeten your wait, I am sending you this great article (hyperlink to your blog) that includes five books you should not miss this summer.
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There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have.
My bank still does that, and it seems to serve a good purpose there–I appreciate knowing if I should call someone else to get things done that day.
1. Simple Autoreply Message #1. If you’re looking for a simple autoreply message sample for your business, you can use this template. Keep in mind that you’ll have to change the field id and the date before you save it.
Agreed! A bit of warmth is fine, sure, but it’s not the place for chattiness — that’s for talking to an actual person. I want an OOO message to tell me that the person is out, when they’ll be back, and who I should contact in the meantime if need be. No objections to multiple options there, whether it’s “X for llama grooming issues and Y for llama tea parties” or “X for routine questions, Y if it’s urgent, Z if it’s an emergency,” but I want to be able to absorb the useful info quickly and move on.
We’re not saying you’re boring but you do work in a fairly serious corporate environment. As a result, your out of office needs to be quite to the point but you also like to throw in a little pitch too, you cheeky sod.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
Hello, We are currently closed for the holiday. If it’s something urgent you can email [name] at [email]. Kind regards. [Name/signature]
Hello, [NAME] is away from the office. E-mail contact during this time may be irregular or nonexistent. When she gets back she will be swamped by the backlog. Try to forgive her; she is a mere human and thus, weak. This message was NOT sent by a human, but by a robot. We robots are neither weak nor fallible. We are tireless and will one day rule the Universe.
Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
Logging off will happen to every one of us, whether you're on vacation, have a family emergency, or need to attend a work conference. So we're going to put your mind at ease, creating a unique out of office message to greet your clients and take care of them until you return.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
If you are reading this, it is because John Whatsisname cannot help you – he has left the company and no longer uses this email address.
Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
So, because I want you to be able to enjoy your time off, I’ve put together these two email templates to help you make it abundantly clear that you’re not around for the next 24 hours.