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Not just that, but some e-mail systems (Gmail comes to mind) have taken to hiding the signature underneath a little expando-button. You don’t see it unless you go looking.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
“It wasn’t a vacation, but I didn’t want to deal with normal business stuff,” he says. “Humor is sticky. People laughed … and they left me alone.”
Apologies, but I am currently knee deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on [DAY OF WEEK], [DATE]. If you have an urgent query about [BUSINESS] before then, please don’t hesitate to contact [NAME] in my absence. [EMAIL]. Thanks so much.
Obviously, not every out-of-office is set for a vacation. You also need an out-of-office if you go on an extended business trip or to a conference. But instead of simply telling people you’re at a business event, why not use this opportunity to encourage networking of new business connections?
It makes a positive difference when you create auto reply messages that adhere to the basic elements of personalized messages followed with greetings.
My OOO messages are always pretty casual, and the last line in the list of “for X, contact Y” is always something like “for chili recipes, contact Z”.
While not QUITE as annoying as “Have a great day!” there are several people/departments who use an auto reply for the most frequently asked questions or information for their department…something along the line of an IT auto response that says: “To submit an IT request or check for an updated status on a request, please visit request.business.com”
When crafting an out-of-office reply, keep in mind that you must provide sufficient detail so that recipients understand exactly when you’ll not be able to respond.
Are you the office prankster? Are you also taking some time off to relax during lockdown? Everyone loves a cheeky out of office response. We’re big fans of the example below. You’ll have your whole office in hysterics.
Veterans Day continues to be observed on November 11, regardless of what day of the week on which it falls. The restoration of the observance of Veterans Day to November 11 not only preserves the historical significance of the date, but helps focus attention on the important purpose of Veterans Day: A celebration to honor America's veterans for their patriotism, love of country, and willingness to serve and sacrifice for the common good. Parish (2) Clerk of Court (21) State (3) Holiday Announcements (8)
I want to be clear that I don’t think OOO responders are the solution to the larger problems of worker inequality or the broad American cultural attitudes that celebrate and encourage overwork. That would be silly. The big remedies for what ails modern work will likely require workers organizing and employers recognizing and granting protections. Large companies will have to stop prioritizing shareholder at the expense of their workers. I’m aware how unlikely this feels in practice and how a thoughtful auto reply email feels like applying a band-aid on a gunshot wound. I get it.
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