1.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Our office hours can be found on our website at www.joendoe.de - Thank you for your confidence. We wish you and your loved ones happy holidays and a happy new year.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
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A client rings to tell you your out-of-office message has a typo in it, or, worse, is mind-numbingly boring. Suddenly you’re wrenched out of holiday mode and back into the throes of work, weeping as you log back into your email server to change your response as your shandy grows warm and flat.
While you’re writing and activating your out-of-office message, sidestep these pitfalls:
Vacation Tracker helped me book some days off, so you will not be able to reach me until *date*! I will be busy surfing the waves in Portugal/ climbing Kilimanjaro/ taking pictures on the Great Wall of China/ exploring wildlife in Tanzania.
Long Vacation Message. If you’re going to be on vacation for a week or two, then it’s essential you set up your vacation email. If you miss the odd day, the world won’t implode, but if people don’t know you’re away for a few weeks and they don’t know exactly when you’ll be back, or who they can contact in your place, you’re going to have some unhappy clients or customers.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
I had a colleague that managed to set up a rule for an OOO that would only get sent if you cc’d or bcc’d him, which basically said that all those cc mails would get automatically put in a separate folder and he may or may not ever read them – may the odds be ever in your favor basically.
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Top 7 business voicemail greetings. 1. Hi, you’ve reached [ you name] of [ your business ]. I’m sorry that I’m not available to answer your call at the present time. Please leave your name, number and a quick message at the tone and I’ll forward your message to the appropriate person. 2.
23. "Happy holidays! [I'm, the team at X company is] away until [date]. We'll make sure to call you back straight away when we return. If your request is urgent, email [emergency contact] at [email address]. Thanks, and have a wonderful day."
February 2018January 2018December 2017October 2017July 2017May 2017April 2017March 2017February 2017January 2017December 2016November 2016October 2016September 2016July 2016June 2016April 2016February 2016November 2015October 2015September 2015July 2015June 2015May 2015April 2015March 2015January 2015October 2014April 2014March 2014February 2014January 2014November 2013October 2013
7. No Specific Dates Out of Office Reply. [Your Greeting] Thank you for your email. I am currently out of the office and not able to respond to your email personally.
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!
Our store will be closed until the end of the week for [Thanksgiving/Christmas/New Year]. We are happy to inform you that all of your emails will be answered once we are back on [date].
The announcement of holidays to the employees should be done in a professional and formal way. One way to do this is to write a memo and send to all the employees to inform them about the upcoming holidays and closing of the office. The other way is to write the letter and send it to each employee individually.
An away message will generally be a 160-character auto-reply message that can be turned on or off as needed.