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No matter what you’re using your SMS autoresponder for, there are a few pieces of best practice you should keep in mind when crafting an automated text message.

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Voice mail is a strictly worse medium than almost any alternative. You don’t get the opportunity to converse and ask questions back and forth like you do with a phone call; you can’t extract information efficiently from the message like you can with an email (the old “ugh, I have to listen to this entire message over again just to check one thing he said at the end” scenario).
I will be out of the office this week. If you need assistance while I’m away, please contact [NAME] at [EMAIL]. .

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The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
That said, I think it is the kind of thing that is funny with the right people and in the right situation. But an out of office message is an autosend situation, so the email system cannot actually assess if it is appropriate or if the person receiving it will find it amusing, or unprofessional, or apparently even condescending. So while it is a hilarious message for a joke, it would not be a good idea in a professional setting!

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I don’t set my voicemail message, either. If you have the number, you know me. I think my last voicemail message on my personal cellular phone years ago was not even in English. Again, if you knew me, you’d more than half expect it.
I’m not sure I agree. Just as it’s part of the job for someone to handle their emails, it’s also part of the job for the sender to make sure that their request is sent to someone who is available.

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If you have plans to be out of the office for a period of time, then setting your out-of-office email message is a must. The last thing you want to do is upset clients, coworkers, or vendors by going dark with no explanation.

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Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:

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    We have some field staff who have out of office replies set up for when they do fieldwork. On one hand it’s nice I guess, but on the other hand, they aren’t dealing with urgent matters only they can handle (they don’t manage projects or deal with clients), so it seems a bit unnecessary? No one has been disciplined for not responding to an email the same day. But maybe I’m just a crabby Gen-Xer, and a client can stand to wait a few hours or until the next day to get an answer from me.

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    For many roles, of course, the sort of OoO described wouldn’t work. But there are a lot of roles where people would survive just fine letting their requests sit for an extra week before forwarding again. And especially at smaller companies where there they might be pressed for coverage when people are out, I think it’s great to normalise that a job is basically ‘off-line’ for a week or two so that the employee can rest and recharge.

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    If the person keeps you on the message thread in which they then contact someone else (ideally, the person you stated in your out of office message as the one who’s handling urgent issues in your absence), you are literally kept in the loop and can see for yourself that all was handled when you get back. Of course, this works even better if you check the most recent items in your inbox first when you get back.

    Yes absolutely! I would be really annoyed if someone did that. I would probably have to set a reminder for myself to resend that email (or emails), which is more work for me. If I’m sending the email to several people, I’d also have to ask myself if I should resend it to everyone to follow up, or maybe just wait to send it. This would stress me out that something might slip through the cracks.
    Yes! I would roll my eyes *a*lot* at that message – it comes across as someone taking themselves way too seriously.

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    It is no secret that social media now plays a prominent role in helping a company remain competitive in an increasingly digital corporate environment. You ...

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    Thank you for your email. I will be out of the office from (day/month) to (day/month) and will have limited access to email. If you have any urgent questions, please contact [Name] at [email] or [phone]. I will do my best to reply to your email as soon as I can.

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    Thank you for your email. I’m out of the office and will be back at (Return Date). During this period I will have limited access to my email.

    You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).
    Some of the people I know that have a lot on their plate are able to deal with a large volume of email with intent and integrity. It’s worth taking a look at how they deal with email so you can model some of their habits. I’ve listed three people below who I know handle their email really well.

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I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control.

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The use of animated holiday email signatures creates a sense of memorability as it is more eye-catching and engaging. Ornaments and gifts with Santa and reindeers flying will take it up a notch and increase your chances of a unique email signature. Sometimes, a minor detail may be enough to make it amazing.

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Obviously, I need to update it. And if you haven't changed your voicemail greeting in over a year, you're likely in the same boat.

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Thanks for your email. I’m currently attending [insert event, conference etc here], and will return on [date of return].

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