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As a part time person, I now put an OOO on my non-work days since I was getting snarky comments about slow response times. (People don’t realize I’m part time and my position is not suited at all to it.) Dude, I didn’t respond because I don’t get paid to work on Fridays.
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Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
On the other hand, there may be times where you’re so embedded in a project that you truly need to stay connected while you’re out. If that’s the case, say so clearly with a message like this: “I’m away but will be checking messages regularly, so don’t hesitate to contact me directly at any time.” Saying anything less than this may cause people to try to respect your time away and work around you, which in this case could create problems.
Being gone doesn’t mean you can’t still be doing good for the company. With a lead generation email, you can inspire action in the receiver. Consider using the end of your message to call for action. You can ask your customers to check out your products, read your blog, or maybe become a part of your affiliate program.
Explain why you're out. No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').
Hi, I’ll be back on {MM/DD]. please contact [name] at [email] or [phone] if you really, really, really think it’s urgent. Otherwise, I’ll respond when I get back.
I mean, this is what I pretty much did upon returning from my maternity leaves but I would never put it into an email! My maternity leave OOO was the vague “I am on extended leave and am not anticipated to return until X. Please contact Joe or Fergus in my absence.” X being a vague time-frame based on my due date and the length of my leave. No one is waiting 3+ months for an answer so I did get to delete most of the 500 emails I got during my most recent leave! I did once have someone internal tell me I should say maternity leave rather than leave, but really, what does it matter? I’m gone for a few months and no one outside of the company really NEEDS to know why.
Hello! Our office will remain closed from [date] to [date] for [holiday]. We promise to answer all emails as soon as we return to the office. Thank you!
Thank you for your correspondence. I am currently away from my computer and may be delayed in my response.
Just because it’s an automated message doesn’t mean you can’t seize the opportunity to collect leads. Provide the opportunity to collect an email or address within your text response. Thanks for reaching out to JT Morgan. We’ll get back to you shortly. In the meantime, have you subscribed to our weekly investor newsletter? https://txt.st/PQB
Keeping It Real. I am currently out of the office on vacation. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true.
it’s not your standard email response. It’s [your name’s] out-of-office because [he/she/they] are on holidays and will respond when they return.
On the other hand, you can get more interesting or playful with subject lines such as:
Gotta go, my fingers are frostbitten. If you really need me, either get a shovel and dig me out of here, or reach out to my colleague Anna — who’s not frozen under snow with frostbitten fingers — at [email protected]