What we need in our work communication is not more professional politeness or less formal, chat-based messaging applications like Slack. We need honesty. The problem is that we’ve conditioned ourselves to see honesty as self-indulgent or disrespectful. I’d argue the opposite is true. Honesty, even if it’s a bit more inconvenient for all parties in the moment, pays dividends later. It builds trust. When my partner Anne Helen Petersen and I were interviewing people for our forthcoming book on remote work, a frequent lament from both middle managers and workers was that they didn’t feel like they knew how to succeed in their jobs; that they were guessing what their superiors and coworkers wanted and, even when they asked, they didn’t quite trust the responses they got back.
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Thank you for calling [Company Name]. If you know your party’s extension, please dial it at any time. To reach our company directory, press 1. For more information about [Company Name], press 2. If you are an existing customer, please press 3. For billing questions, press 4. To repeat menu options, press 9. For all other inquiries, press 0. 3. Language Options
Scared of offending a coworker who may or may not celebrate the holidays? Worry not — I’ve got the perfect email for you. If this OOO message does anything particularly well, it's that it respects the differing views, religions, traditions, and opinions of your coworkers — while amusing so many others.
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Manage your customer's expectation by setting up eDesk to auto-respond to any messages that arrive when your offices are closed for a holiday. This help file will guide you through creating Out-Of-Office templates that will be sent automatically to customers during one-off office closures, such as during holiday periods. Before you start You’ll need to have access to Templates in your Settings in order to view, create and edit templates. If you don’t have access, you can request it from an Admin user within your business. Note: To find out about the other types of templates that eDesk supports, click here.
Every time the grocery store clerk asks, “Would you like to donate to breast cancer?” I have to bite my tongue.
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Out of town? Your callers should know. Let them know with the following vacation voicemail greetings.
The following examples and text ideas can be used for almost any kind of holiday / vacation messages. You can switch the language of the text blocks by pressing the tab button.
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If you are eligible for winter break but are required to work because you provide an essential service, your supervisor will notify you well in advance.
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Christmas Voicemail Pre Recorded Message 1 Thank you for calling, We are now closed for the Christmas holidays. If you wish to leave a message you can do so after the tone, and we will reply as soon as we return. We’d like to wish you a Happy Christmas and a …
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I’ll be back in the office on [end date] or after I’ve perfected my banana bread (whichever comes first)—and will respond to your message then.
'The very fact you were content to type out your query long hand and settle back to wait for a reply suggests you can wait' (Credit: Getty Images)
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If you’re out sick or caring for a loved one, you may not feel comfortable sharing the details. You can simply use words like “family situation” or “family matters,” which Smith says automatically garner some goodwill.
There is no one right day (or way!) to send a letter to a customer. However, holidays and special occasions can be a great opportunity for your business to reach out. Holiday letters are an excellent way to keep customers up-to-date, send out promotions, and show customers you care.
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a …
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Yes, with all the holiday planning of feasts and gifts and decorations, there is also the important task of drafting your holiday auto-responder text. You need to let your colleagues and clients know that you’ll be away from your desk celebrating the spirit of the season (and not reading their emails!).
Education Details: Here are 4 ideas for creative out-of-office messages suited for this time of year: 1. The Zen message. Hello, and thanks for your email! If you’re getting this message, it means I’m out of the office, so that I can return to work full of fresh ideas for people like you! Vacations are not for checking email, so I …
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I’m at Growth Marketing Conference – Are You? Bonjour from France! 🇫🇷Happy Holidays! I’m at home with my family.
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Vacation Tracker helped me book some days off, so you will not be able to reach me until *date*! I will be busy surfing the waves in Portugal/ climbing Kilimanjaro/ taking pictures on the Great Wall of China/ exploring wildlife in Tanzania.
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I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
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He/She’s OOO boohoo Thanks for your email (and for tolerating the above poem). I’m currently out-of-office from [date] until [date]. I’ll be back on [date] and will be happy to respond to your email then. Cheers,
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That’s just sloppy. We always check who will be available, because usually someone is. We also have a service address, and usually use that for OOO–messages. Then the ones working are responsible for those messages. That said, in my branch nobody seriously awaits an answer in July, but I’m in academica.
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sample voicemail greeting for office
Yup. Well, I do specify I will have “sporadic/intermittent” access to email or “no” access to email, because there is a difference. But short and sweet is the way to go.
8. Standard Out of the Office Email Template. [Greeting] I will be out of the office beginning on (Date of Leave) through (Return Date). For all time-sensitive matters, please contact (Contact Person) at (Contact Email Address).
Thank you for your email. I will be out of the office from (day/month) to (day/month) and will have limited access to email. If you have any urgent questions, please contact [Name] at [email] or [phone]. I will do my best to reply to your email as soon as I can.
Those of us who are back in the office haven’t bothered plugging most of the phones back in. We aren’t in roles where we get phone calls, those people are still mostly WFH. There is one persistant caller who does not seem to comprehend ‘X is working from home – please email them’, but that’s the only call we ever get.
It’s my favorite time of year, which means I’m currently out of the office lounging on a Carribean beach, sipping on mojitos, and attempting to achieve the tan I’ve been waiting all year long for.
I had a coworker whose former employer required them to update their voicemail message every day. “Hello, you’ve reached MaryMary. Today is Thursday, June 3rd. I am in the office all day but may be away from my desk for meetings. Please leave a message and I will return your call as soon as possible.” She got in the habit and still updated her VM everyday. Occasionally I run into someone elsewhere in our industry with a daily VM message and know they used to work at the same place.
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Note: The following steps are for users with a Microsoft Exchange account. If you don’t see the words, “Connected to: Microsoft Exchange” at the bottom of your Outlook window, check out our article on how to set up out of office in Outlook with an IMAP/POP3 account.
My immediate team does this with calendar invites for our scheduled PTO (set to “Show As Free”), and I actually find it really helpful. I certainly wouldn’t want to get an email from dozens of people that I may or may not need to get in touch with, but if I am quickly looking at my calendar to set up time with my team, it’s helpful to have a reminder of who is out and who is not. I definitely wouldn’t remember if my teammates sent an email or a chat. I’ll invite relevant coworkers to an event called “Applesauced on PTO” that shows up as free on their calendar, and make a separate event for myself to be marked out of office in the system
But of course, you have to take care of a lot of year-end reports — planning out tasks, tying up loose ends, and perhaps, preparing for the coming new year. And then of course, when you are finally done and ready to take a break, there’s one final thing you must take care of while you take your break with your loved ones: Your out-of-office response.
I pretty much never pay attention to out of office replies, just note if there is one. If I really need something urgently I’ll look to see if there’s another person’s contact info, but it’s rarely that urgent. I might also look for a return date, if that matters to me. It would annoy me if I had to wade through a wall of text to find either of those things.
I mean, sometimes I put up an OOO because I’m on vacation and not checking email. Sometimes I put one up because I’m travelling for work and will only have sporadic access to my laptop, but might get to check once or twice a day. In my role, it’s important to make that distinction. Maybe it’s not so important for other people.
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
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With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability.
Please note that you have already sent me one email. I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return.
As a result, our text-based work communication has morphed into a series of strange, stilted, passive aggressive, and performatively upbeat exchanges. Much of the actual text of work email exchanges is ornamental filler language filled with exclamation points and phrases like “just looping back on this” that mask burnout, frustrated obligation, and sometimes outright contempt (the absolute best example of this is a wonderful 2015 post titled, “Just Checking In,” where writers Virginia Heffernan and Paul Ford write fake emails in this vein to see who can cause the other the most panic).
There are a lot of ways to improve your out of office message, but you should first make sure that you covered the most important stuff.
Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies
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So, not the literal first second I’m back at my desk. But as soon as I can, depending on where you land once I’ve taken a look at everything and set some priorities.
My personal voicemail says that I prefer emails or texts when possible, and please leave a voicemail only as a last resort but either of the other two options will have a much faster response rate. I think I’ve gotten two voicemails in the last year.
Season’s Greetings! It’s my favorite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfill my life-long goal of memorizing every single line of [FAVORITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. Happy ho-ho-holidays!
Education Details: RELATED: 9 Ways to Save for the Vacation You Deserve. 1. Include a greeting and sign-off. Of course, how you start an OOO message will depend on your personal preference and work environment. While a big "hello" isn't absolutely necessary, you have to begin somewhere, and it’s nice to add a human touch. If jumping right into “I’m
I worked with a guy years ago who would update his voicemail greeting literally every time he left the office.
But what should you do to keep the message informative, engaged and maybe a little festive?
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I used to work at a place that required me to update my voicemail EVERY SINGLE DAY with my schedule for the day as in Hi, today is xyz and I will me in a meeting from 11-12 and at lunch from 12-1 and be in the office all other times.
The worst one I ever received was from a coworker (senior to me, but not my manager) many years ago. I’ll paraphrase it as my memory isn’t great:
I actually stopped changing my VM and out of office right before I left, bc I just did’nt care anymore lol. This was only one of a number of things that this company did that was bonkers.
Boss would put up an OOO when attending an event off-site, but would still be answering their emails, which meant that I would get “Boss said you were the correct contact, can you help?” Inevitably, I would respond and, two hours later, Boss would too, cc-ing me on the original email in which they shared the exact same info I had earlier that day. It was MADDENING.
I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello."
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Thanks for your email. Please expect a delay in response due to a medical emergency. In case of urgent queries, please reach out to me on my cell or to my colleague at [email protected].
You’ve reached [Company Name], the [company’s slogan]. Please choose from the following menu options: To speak with the operator, press 0. For customer support, press 1. For troubleshooting questions, press 2. For accounting questions, press 3. For a list of our staff members, press 4. To leave us a message, press 5. To repeat these options, press 6. After-Hours Greetings
As an employer one of our policies is to Call in absent days not text them in. This hasn’t worked well as employees ( especially young employees) will still text in those types of messages. It would be wonderful to have a feature in the iPhone that allows for instant text response that can be set up for certain contacts( employees). Something similar to an out of office message in email…” I am not receiving text, please call … … …. and speak to me directly”
Closed Signs. Using closed signs is an effective way to inform your clients that your business is closed temporarily, for lunch, due to weather or during the holidays. Stating the reason why your office or business is closed can reduce the frustration of your clients or visitors.
I do this when I’m on personal vacations. When I’m doing field work for research, I do tend to add a statement that I won’t have access to email/phone because I’m doing field work in X location.
Thanks for your email. I’ll be away from the office until [DATE] and will respond as soon as I can. For all support requests/needs, please reach out to [EMAIL] and one of my colleagues will be happy to assist you. If you’re interested in signing up for [PRODUCT], feel free to reach out to my manager [NAME] at [EMAIL]. You can learn more about [COMPANY NAME] presence here. Don’t forget to smile!
